I am interested in becoming a help desk technician. Are there any resources that might aid me in better understanding the work responsibilities and schooling requirements?

Fundamentals of Information Systems
8th Edition
ISBN:9781305082168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter9: The Personal And Social Impact Of Computers
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I am interested in becoming a help desk technician. Are there any resources that might aid me in better understanding the work responsibilities and schooling requirements?

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