In evaluating the performance of an appointment system, ________ should be high and ________ should be low. Group of answer choices flow time, utilization flow time, capacity utilization, capacity utilization, flow time
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- Which of the following is a function of management? Question 7 options: Doing Staffing Sampling MaintainingQuestion 11 A company is designing a product layout for anew product It plans to use this production Ine eight hours a day in order to meet projected demand of 480 units per day The tasks necessary to produce this product Task Predecessor Time (seconds) 30 50 V. 12 V. 38 30 The company uses the folowing primary and secondary rules to balance the ine Primary nde the largest number of followers Secondary nule the largest processing tme to balance the ine What will be the total number of workstations on the line be?Human Resources oversees facility management to determine if there are adequate parking for employees. True or False
- Question 27 A report in Access can be generated using data from: Table or Ouery B) Table Object QueryQuestion 52 An S-curve is used to monitor the relationship between resource loading and O time O money O resource availability O project progress A Moving to another question will save this response. amazon ch BCe cer13-2. (Pareto Chart & Fishbone Diagram). Smith, Schroeder, and Torn (SST) is a short-haul household furniture moving company. SST"s labor force, selected from the local community college football team, is temporary and part-time. SST is concerned with recent complaints, as tabulated on the following tally sheet. Complaint Broken glass Delivered to wrong address Furniture rubbed together while on truck Late delivery Late arrival for pickup ///// /// ///// ///// // ///// ///// Missing items Nicks and scratches from rough handling ///// Soiled Upholstery ///// ///// Tally ///// / /// ///// I // ///// ///// ///// /// a. Use a Pareto chart to identify the "few vital" complaint problems. b. Use a cause-and-effect diagram to identify potential causes of the complaints
- 3. Complete the table and determine the average customer waiting time and the utilization of the cook. Time Order Cook "Idle" Time Customer Customer Time of Arrival Order Prep Customer Receives Number Time Wait Time Taken Food 2 4 6 2 14 14 7 19 4 28 8 33 4QUESTION 5 Regional Airlines is establishing a new telephone system for handling flight reservations. During the 10:00 AM to 2:00 PM time period, calls to the reservation agent occur randomly at an average rate of one call every 3.75 minutes. Historical service time data show that a reservation agent spends an average of 3 minutes with each customer. The waiting line model assumptions of Poisson arrivals and exponential service times appear reasonable for the telephone reservation system. At a planning meeting, Regional's management team agreed that an acceptable customer service goal is to answer at least 75% of the incoming calls immediately. During the planning meeting, Regional's vice president of administration pointed out that the data show that the average service rate for an agent is faster than the average arrival rate of the telephone calls. The vice president's conclusion was that personnel costs could be minimized by using one agent and that single agent must be able to…QUESTION NINE Jack, the owner and manager of Jack's Box Company, wants to monitor usage at Work Centre 3, which is a bottleneck in the system. He has collected data on the planned and actual input and output. Planned input Actual input Input Information (in hours) 6 Deviation Cumulative deviation Planned output Actual output 4 40 45 Deviation Cumulative deviation Backlog 75 hours 5 50 45 Output Information (in hours) 6 4 70 60 5 50 45 70 60 70 60 7 60 55 7 70 60 8 60 60 8 70 60 (a) Complete the input/output record. (b) Describe your concerns based on the results of the input/output analysis.
- QUESTION A computer repair service has a design capacity of 80 repairs per day. Its effective capacity, however, is 64 repairs per day, and its actual output is 62 repairs per day. The manager would like to increase the number of repairs per day. Critically examine these factors and explain why you would recommend that the manager investigate: quality problems, absenteeism, or scheduling and balancing?Operations Management CH 7 Question 7 The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of 80 per hour. The ticket seller averages 40 seconds per customer, which includes placing validation stamps on customers’ parking lot receipts and punching their frequent watcher cards. (Because of these added services, many customers don’t get in until after the feature has started.) a) What is the average customer time in the system? Note: Round your answer to 2 decimal places. Average customer time _____ minutes b) What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card punching, thereby cutting the average service time to 25 seconds? Note: Round your answer to 3 decimal places. Average time in system _____ minutes c) What would be the customer time in the system if instead of the change in part (b), a second window was opened with each server doing all three tasks? Note: Do…Question 36 The theory of constraints states that the ________ of a process is primarily dictated by the ________ through the ________ resource. Group of answer choices flow rate, flow rate, bottleneck flow time, flow rate, non-bottleneck flow time, flow rate, bottleneck flow rate, flow time, bottleneck