So if there are low differentiation between platforms like Uber and Lyft, what do platforms compete on? a. Different authentication tools to increase riders’ trust in drivers’ background and driving capabilities. b. Creating a uniform product for all consumer types. c. Open standards to allow any 3rd party companies to access consumer data. d. All of the abov

Principles of Information Systems (MindTap Course List)
13th Edition
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter10: Knowledge Management And Specialized Information Systems
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So if there are low differentiation between platforms like Uber and Lyft, what do platforms compete on?

a. Different authentication tools to increase riders’ trust in drivers’ background and driving capabilities.

b. Creating a uniform product for all consumer types.

c. Open standards to allow any 3rd party companies to access consumer data.

d. All of the above.

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