What is the service rate for the service technician? minutes/unit What is the labor utilization rate (%) for the billing clerk? % What is the labor utilization rate (%) for the service technician? %
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A medical equipment testing and calibration service is shown below. The customer usually brings the equipment to the service center. The service process requires service technicians to perform three process steps #1 to #3. Each technician is cross-trained so they can perform any of the three steps. The inspector does step #4 alone. After step #4, two parallel work activities are performed. That is, a shipping clerk packs the work (step #7), while simultaneously, a billing clerk prepares the invoice (step #5), and the customer is contacted by phone for pick-up (step #6). The average throughput is three equipment units per hour.
The table below shows the work content of the process steps, activity times in minutes per unit, shared and non-shared work activities, and the type of resource required. There are three service technicians on duty, one inspector, one billing clerk, and one shipping clerk.
Activity Time | Activity | |
Activity | (minutes) | Performed By |
Start | - | |
1 | 7 | Service technician |
2 | 17 | Service technician |
3 | 26 | Service technician |
4 | 15 | Inspector |
5 | 3 | Billing clerk |
6 | 7 | Billing clerk |
7 | 25 | Shipping clerk |
End | - |
Round your answers to the nearest whole number.
-
What is the service rate for the service technician?
minutes/unit
-
What is the labor utilization rate (%) for the billing clerk?
%
-
What is the labor utilization rate (%) for the service technician?
%
-
Calculate the labor utilization rates (%) for the inspector and the shipping clerk.
Inspector utilization: %
Shipping clerk utilization: %
What job represents the bottleneck in this process?
The job is the bottleneck.
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- A medical equipment testing and calibration service is shown below. The customer usually brings the equipment to the service center. The service process requires service technicians to perform three process steps #1 to #3. Each technician is cross-trained so they can perform any of the three steps. The inspector does step #4 alone. After step #4, two parallel work activities are performed. That is, a shipping clerk packs the work (step #7), while simultaneously, a billing clerk prepares the invoice (step #5), and the customer is contacted by phone for pick-up (step #6). The average throughput is three equipment units per hour. Round your answers to the nearest whole number. a. What is the service rate for the service technician? minutes/unit b. What is the labor utilization rate (%) for the billing clerk? 0-0-0-0 The table below shows the work content of the process steps, activity times in minutes per unit, shared and non-shared work activities, and the type of resource required.…A medical equipment testing and calibration service is shown below. The customer usually brings the equipment to the service center. The service process requires service technicians to perform three process steps #1 to #3. Each technician is cross-trained so they can perform any of the three steps. The inspector does step #4 alone. After step #4, two parallel work activities are performed. That is, a shipping clerk packs the work (step #7), while simultaneously, a billing clerk prepares the invoice (step #5), and the customer is contacted by phone for pick-up (step #6). The average throughput is three equipment units per hour. Start Activity Start 1 2 3 4 5 ²H 2 6 7 End 3 Activity Time (minutes) 4 The table below shows the work content of the process steps, activity times in minutes per unit, shared and non-shared work activities, and the type of resource required. There are three service technicians on duty, one inspector, one billing clerk, and one shipping clerk. 8 17 23 12 3 5 25 5…A medical equipment testing and calibration service is shown below. The customer usually brings the equipment to the service center. The service process requires service technicians to perform three process steps #1 to #3. Each technician is cross-trained so they can perform any of the three steps. The inspector does step #4 alone. After step #4, two parallel work activities are performed. That is, a shipping clerk packs the work (step #7), while simultaneously, a billing clerk prepares the invoice (step #5), and the customer is contacted by phone for pick-up (step #6). The average throughput is three equipment units per hour. The table below shows the work content of the process steps, activity times in minutes per unit, shared and non-shared work activities, and the type of resource required. There are three service technicians on duty, one inspector, one billing clerk, and one shipping clerk. Activity Time Activity Activity (minutes) Performed By Start - 1 7 Service…
- A medical equipment testing and calibration service is shown below. The customer usually brings the equipment to the service center. The service process requires service technicians to perform three process steps #1 to #3. Each technician is cross-trained so they can perform any of the three steps. The inspector does step #4 alone. After step #4, two parallel work activities are performed. That is, a shipping clerk packs the work (step #7), while simultaneously, a billing clerk prepares the invoice (step #5), and the customer is contacted by phone for pick-up (step #6). The average throughput is three equipment units per hour. 0-0₁ 10- The table below shows the work content of the process steps, activity times inspector, one billing clerk, and one shipping clerk. Round your answers to the nearest whole number. a. What is the service rate for the service technician? minutes/unit b. What is the labor utilization rate (%) for the billing clerk? C. What is the labor utilization rate (%)…A student on a medical-surgical unit at a community hospital is currently enrolled in a HIT program at the local university. As part of the requirements for the HIT course, She is required to finish an assignment linking health care interventions and patient outcomes. She returns to her place of employment at night for two weeks to audit patient charts and collect the data she needs for her assignment. She makes copies of the patient records that are particularly helpful and takes them home to write the final paper. Consider the following Has the student violated ethical principles by collecting patient data for a college assignment? Why or Why not?A production process is shown in the figure above. The drilling operation occurs separately from, and simultaneously with the sawing and sanding operations. Welding starts when both drilling and sanding operations have been completed. After welding, a product needs to go through only one of the three assembly operations (the operations are in parallel, where parallel lines perform the exact same operation). Considering the process times, specify the bottleneck(s). Sawing Sanding Drilling Welding Assembly You can choose more than one.
- In line balancing, the relationships between among tasks in a process is are shown in a: Multiple Choice Followers diagram Precedence diagram Service blueprint Product families diagramA production process at Kenneth Day Manufacturing is shown in the figure below. The drilling operation occurs separately from, and simultaneously with, the sawing and sanding, which are independent sequential operations. A product needs to go through only one of the three assembly operations (the operations are in parallel). 2.1 units/hr Sawing 5 units/hr Sanding Drilling 5 units/hr Welding 2.5 units/hr a) Sawing is the bottleneck. b) The bottleneck time is 28.57 minutes per unit (round your response to two decimal places). c) The throughput time of the overall system is 89.58 minutes (round your response to two decimal places). Assembly Q 0.8 units/hr Assembly 0.8 units/hr Assembly 0.8 units/hrI already find a. I need help with b Bill's Barbershop has two barbers available to cut customer's hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow below shows that all customers go through steps B1 and B2 and then can be served at either of the two barbers at step B3. The process ends for all customers at step B4. The numbers in parentheses indicate the minutes it takes that activity to process a customer. b. What single activity is the bottleneck for the entire process? B what?
- The following flow chart shows the entire manufacturing process at KD Manufacturing, which consists of six independent operations processes (i.e. sawing, sanding, drilling, reshaping, welding, and assembly). The entire process flow starts with the input of three different parts, Part I, Part II and Part III, each entering a different input line. Three parts meet later for the welding, whichever welding station is available (two identical welding stations work independently). After welding is completed, the product is sent to one of the three assembly stations (which are in parallel). The chart also shows the processing time per unit (in minutes) for each operation. Each of sawing, sanding, drilling and reshaping stations is handled by a different worker. Two workers handle welding, each at one welding station. Another three workers handle the assembly process independently, one at each assembly station. To improve the capacity of the entire manufacturing process, the manager decides to…Consider the following two production processes making an electronic component for a navigation system. Both processes consist of 20 stations and operate at a cycletime of 1 minute/unit. Their most error-prone operation is step 9:• Process 1 has a final inspection at the end of the process and has about 300 units of inventory between step 9 and the inspection.• Process 2 has each worker check the work of the previous steps and about 50 units ofinventory between step 9 and the end of the process, roughly equally distributed across theremainder of the process.What would be the information turnaround time for a defect made at station 9?An automated car wash serves customers with the following serial process: pre-treat,wash, rinse, wax, hand dry. Each of these steps is performed by a dedicated machineexcept for the hand-dry step, which is performed manually on each car by one of threeworkers. The steps of the process have the following processing times:• Pre-treat: 1 minute per car• Wash: 5 minutes per car• Rinse: 2 minutes per car• Wax: 3 minutes per car• Hand dry: 8 minutes per cara. If the car wash has a demand of 15 cars per hour, what is the flow rate of the process?b. If the car wash has a demand of 15 cars per hour, what is the utilization of the machinethat performs the wax process?