Which brand is the most vulnerable, i.e., of which brand consumers are more likely to switch to another brand?

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter7: Consumer Buying Behavior
Section: Chapter Questions
Problem 2DYMP
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Which brand is the most vulnerable, i.e., of which brand consumers are more likely to switch to another brand?

Brand C
Brand B
Brand A
A marketing manager of brand A investigated historical customer purchases for own and two competing
brands (brands B and C), having the following transition matrix:
Brand purchased next time
A
C
60%
15%
25%
Brand
15%
75%
10%
currently
purchased
C
20%
10%
70%
Which brand is the most vulnerable, i.e., of which brand consumers are more likely to switch to another
brand?
Transcribed Image Text:A marketing manager of brand A investigated historical customer purchases for own and two competing brands (brands B and C), having the following transition matrix: Brand purchased next time A C 60% 15% 25% Brand 15% 75% 10% currently purchased C 20% 10% 70% Which brand is the most vulnerable, i.e., of which brand consumers are more likely to switch to another brand?
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9780357033791
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Pride, William M
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