Which of the following cost items should be classified as an external failure cost on a cost of quality repor OA. Customer returns of defective products OB. Net cost of scrap OC. Supplies used in the quality inspection program OD. Technical support provided to suppliers

Which of the following cost items should be classified as an external failure cost on a cost of quality repor OA. Customer returns of defective products OB. Net cost of scrap OC. Supplies used in the quality inspection program OD. Technical support provided to suppliers

Cornerstones of Cost Management (Cornerstones Series)

4th Edition

ISBN:9781305970663

Author:Don R. Hansen, Maryanne M. Mowen

Publisher:Don R. Hansen, Maryanne M. Mowen

Chapter14: Quality And Environmental Cost Management

Section: Chapter Questions

Problem 25E: Which of the following quality costs is an internal failure cost? a. Inspection of reworked units b....

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Question

Which of the following cost items should be classified as an external failure cost on a cost of quality repo
A. Customer returns of defective products
OB. Net cost of scrap
OC. Supplies used in the quality inspection program
OD. Technical support provided to suppliers

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