Which of the following is an example of assertive communication? Sally has difficulty telling her staff “no” when she doesn’t want to do something. Andy yells and shouts when he wants to do something. Patricia never lets others know when she is feeling sad or angry. Dennis listens to what others say and is direct about his own feelings.

Which of the following is an example of assertive communication? Sally has difficulty telling her staff “no” when she doesn’t want to do something. Andy yells and shouts when he wants to do something. Patricia never lets others know when she is feeling sad or angry. Dennis listens to what others say and is direct about his own feelings.

Comprehensive Medical Assisting: Administrative and Clinical Competencies (MindTap Course List)

6th Edition

ISBN:9781305964792

Author:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa

Publisher:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa

Chapter4: Therapeutic Communication Skills

Section: Chapter Questions

Problem 1CR

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