InterContinental Hotels Group

InterContinental Hotels Group PLC “We had very ambitious goals for reducing our operational costs. These solutions allowed us to not only meet our financial goals, but significantly and measurably improve our end-user satisfaction and service.” Eric Hardaway VP, Applied Technology InterContinental Hotels Group PLC Xerox helps slash operational costs and improve end-user satisfaction for a leading global hospitality group. There’s a new way to look at it. ® Travel & Leisure

1 Introduction This study aims to provide the reader with an analysis of the Intercontinental Hotel Group (IHG) global operations. In order to do so the author will firstly provide industry analysis of the hotel industry. The industry analysis will include, the identification of, key dynamics of the industry, the major players , the drivers of change in the industry, the direction the industry is moving in along with identifying what is required in industry to gain competitive advantage. The author

such as the Intercontinental Hotel Group (IHG) requires careful examination to ensure the company can obtain and sustain success within the industry. Throughout the internal environment analysis, the report will provide insight one the resources, capabilities, core competencies, and competitive advantages being deployed by IHG. According to the 2015 IHG annual report, “IHG brands primarily use a franchise based business model, where the hotel group manages hotels on behalf of the hotel owners” (InterContinental

Intercontinental Hotel Groups (IHG) is one of the world’s most popular and leading groups of hotel and resort chains in the luxury 5-star segment category. Juan Trippe founded it in the year 1946. Since it’s foundation, Intercontinental has become one of the most recognized brands with over 6 years of expertise and it’s chains in more than 60 countries around the world. The IHG group has done responsible business over the years by using the IHG green engage system which is the online sustainability

directed to the achievement of the overall goal of the company. InterContinental Hotels Group PLC, informally known as InterContinental Hotels, a multinational hotel company which headquarter is in Denham, United Kingdom, has over 700000 rooms in almost 5000 hotels across approximately one hundred countries. Being a multinational company, managing employment relation and handling the employment laws that affect InterContinental Hotels Group PLC are both necessary. The role of human resource management

Introduction InterContinental Hotels and Resorts have over 180 hotels which are located in more than 60 countries in the world. The company operates for over 70 years and it is one of the major luxury hotel and resort brands. IHG can offer you different type of hotels such as: iconic historic, hotels in the heart of a city, paradise luxury or hotels at landmark locations. Throughout the years the hotel chain developed in a way that can make the ideal brand for your holiday and selective tastes. https://www

Hotel and lodging sector is one of the oldest parts that make up the hospitality industry. The origins of the industry can be traced to the earliest of times known to mankind. “The history of hotels is intimately connected to that of civilizations; facilities offering guests hospitality have been in evidence since early biblical times” (Levy-Bonvin, 2003, para.1). While the most ancient hotels did not have all the modern amenities that consumers have become accustomed to receiving when frequenting

Introduction Inter Continental Hotels Group was established in 1777, is the world's largest and network distributed most widely professional hotel management group at present. It has many international well-known hotel brands and more than 60 years of international hotel management experience. At the same time Intercontinental Hotel Group is one of the world's largest room occupation (up to 650000), and its transnational operation range most widely distributed in nearly 100 countries.(Hickey, et

feature Intercontinental Hotels is in danger. The grater Intercontinental resorts and hotels gets, the more purse they have to pursue new markets and guard themselves versus competitor, Intercontinental Hotels has a big impact, so an analyst must lay more weight into it. Own a long-term positive. Have a long-term positive effect on this structure, which adds to its amount. This specific factor will drive to a lowering in costs and to rise in revenue for this structure. Intercontinental Hotels is a difficult

At last, the ecological element is also important when investigating the business environment and the CSR has gradually ended up coordinated in numerous associations' business goals. For a hotel industry to be socially, dependable it must finish numerous approaches, for example, submitting to the energy consumption laws, lessening carbon footprint, and connecting with the local community. Then again, the natural disaster has turned out to be incessant. Subsequently, numerous destination spots are