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Bank Of Americ An American Multinational Banking And Financial Services

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Retail banking is the cluster of products and services that banks usually provide to consumers and small businesses through branches, the Internet, and various channels. “Bank of America serves more than 38 million consumer and small business relationships in the nation’s fastest-growing and most diverse communities. Sales, service, and fulfillment are provided through more than 5,800 banking centers and nearly 17,000 ATMs in 29 states and the District of Columbia. We also offer our customers the leading online banking service in the United States, with more active online bill payers than all competing banks combined, as well as a 24-hour telephone banking service that earns high ratings for speedy and easy self-service”. Bank of America …show more content…

The main aspect of this leadership style is to provide support for developing leadership skills instead of giving priority for the leaders only. Bank of America believes that its employees have the ability to solve the problems in hand effectively and has provided opportunities for them to work effectively. A major issue with Democratic leadership style is through the decision making process, which may prove to be a lengthy procedure since every team member needs to be consulted. No one has a scarcity of ideas and to put them together requires a great deal of patience and understanding. Most employees invest their time and opinions on a particular issue, without the thought that not all ideas will be attainable. They may get upset that their opinions aren’t being implemented, so it will be upon the manager to apologize and empathize with them when this occurs. It takes a long time to implement changes, it fails to satisfy the needs of all members of society and it often involves a large commitment of time and money. The book talk about a lot of different type of leadership, over time, a number of theories of leadership have been put forward, which are: Situational Leadership, Contingency Theory, Transactional Leadership, and Transformational Leadership. Research on leadership was centered on the inner focus of the day, which was of people having inherited features or traits. We now analyses these different

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