1. Identify the ethical culture problem at Texaco in the mid-1990s. Based on the case analysis, the ethical cultural problem at Texaco during the mid-1990’s included racism and discrimination against the minority community of African American employees as part of which these employees were confronted with racist language and lower pay. 2. Based on the facts in the case and what you have learned in Chapter 5, evaluate the culture change effort that is underway. What cultural systems have been targeted in the cultural change effort? What systems are missing, if any? Does the culture appear to be in alignment? Misalignment? What else might management do that they have not already done to make the culture change successful? On the basis of information presented in the case study, the most important effort that Texaco as an organization witnessed was the commitment of the CEO, Peter Bijur, towards introducing the cultural change. The CEO restructured the organizational culture by showing commitment towards diversity by implementing changes in hiring policies, decision making hierarchy/process, reward system and other related rules and policies. As part of the …show more content…
For instance, unlike Merck, where every new marketing campaign was evaluated by legal counsel and the associated regulatory team, TAP practiced a completely different process where only numbers mattered. In addition, Douglas also personally listened to the conference call where sales representatives were openly discussing bribing urologists with an up-front “administration fee” to doctors who prescribed Lupron, the company’s new drug for prostate cancer. Therefore, it was easy for Douglas to figure out the deficiencies and tomfoolery in the TAP’s culture that was completely different to what he had
In a study that was reviewed by Deitch and her colleagues (2003), blacks were interviewed at work about whether the felt they were being discriminated. Most participants had difficulty answering because they were not sure whether discrimination was linked to their race or different factors like gender. Such inconclusive research only adds to the haziness of work related issues defined as ones of “racial discrimination” (Deitch, Barsky, Butz, Chan, Brief & Bradley).
Woodroof shouted at the FDA during a town hall meeting “People are dying. And y’all up there are afraid that we’re gonna find an alternative without you.” This was Woodroof’s way of saying that the FDA only backs up the pharmaceutical companies because they will give the FDA incentive to put the stamp of approval on their product. “You see the pharma companies pay the FDA to push their product. They don’t want to see my research. I don’t have enough cash in my pocket to make it worth their while” he explained. This is the error the patients see in the American healthcare system, the FDA was hesitant to license new drug therapies and also didn’t want to let patient’s tryout with their own medications. AIDS patients felt like they were denied access to life-saving drugs by an insensitive federal government. Author of the book, HIV and The blood Supply, Lauren B. Leveton suggested that “The evaluation of policy decisions and actions taken over a decade ago is a problematic enterprise.” Even Woodroof’s doctor has concerns about the pharma company that makes AZT when she asks another doctor “Doesn’t it drive you a little bit crazy to see these guys talking about curing the sick while flashing their gold
What is the culture's position on important issues facing the corporation (that is, on productivity, quality of performance, adaptability to
In business , diversity has seen action in the managing of human resource as essential capital in fostering businesses at a global scale . Diversity is also seen as a concept where differences can be a powerful resource . Based on the Case facts, Xerox value diversity as the most priceless resource to drive the company towards achieving its goals.
The pharmaceutical industry along with the manufacturers of healthcare products and technologies often encourage the misappropriation and distribution of marginally beneficial products and technologies in the healthcare industry. These companies often use various advertising methods to influence members of the public to request their products and services without adequate knowledge of their effectiveness and implications to their medical condition.
The Pharmaceutical industry has been in the spotlight for decades due to the fact that they have a reputation for being unethical in its marketing strategies. In The Washington Post Shannon Brownlee (2008) states, “We try never to forget that medicine is for the people. It is not for the profits. The profits follow.” This honorable statement is completely lost in today’s world of pharmaceutical marketing tactics. These tactics are often deceptive and biased. Big Pharma consistently forgets their moral purpose and focuses primarily on the almighty dollar. Big Pharma is working on restoring their reputation by reforming their ethical code of conduct.
While some have identified Merck as a visionary company dedicated to a "core values and a sense of purpose beyond just making money" (Collins & Porras, 2002, p. 48), others point out corporate misdeeds perpetrated by Merck (e.g., its role in establishing a dubious medical journal that republished articles favorable to Merck products) as contradictory
Today’s workplace in consistent with several diverse backgrounds, which include different aspects of a working relationships within an organization, including age, nationality, education, sexual orientation, socioeconomic status, and religion. Although the companies include the diverse backgrounds, upon entering employment, each individual brings their own set of values, goals, and perception of acceptable behaviors (Lankard, 1991). In respect to the organization, these multicultural individuals are asked to work together in obtaining the corporations goals and policies. However, in the workplace, several ethical dilemmas may arise, which is not limited to, downsizing employees, salaries, successful employing organization, these dilemmas are additional stress to a diverse working population. Resolving ethical dilemmas requires critical discussion, analyzing, problem solving, and decision-making (Lankard, 1991). Resolution cannot be completed with one or two individuals; this process needs to include all stakeholders, current, and future for legal and ethical purposes. Stakeholder’s views must be expressed and reviewed because it
With all of the advances in modern society and human behavior, racism is still a crisis that many people have to cope with. It can occur at any place or at any time, including in the workplace. Racial discrimination arises when someone is treated differently based on their actual or perceived race. Many people believe that if one were to be in the vicinity of a respected workplace that they would be respected by all co-workers and employers; this is in no way true. A big amount of minority employees, mainly African-Americans, are affected by racial discrimination in the workplace whether it’s from their employers or their fellow co-workers, and it is not at all acceptable. Racial discrimination is a situation that has always been a problem, so we must show an effort to try to eliminate it from our society.
3. What specific factors should the company take into account when integrating the different cultures, who should be responsible for the integration process, when and how should the integration process take place and how should its success or failure be evaluated?
Q1: Analyse the corporate culture at Enron and its management’s behaviour. Include in your analysis, the normative theory of ethics which you would consider most relevant in driving the decision making at Enron.
1. For nearly 90 years, Andersen had a culture of doing the right thing. Moral courage defined the organization. However, there was a gradual erosion of the culture. Name three cultural changes that contributed to Andersen’s problems and defend your position.
I have been selected by the Dreamx Coffee Parlour for the purpose of conducting survey about the causes of ethical breaches by its employees and its impact on organizational culture. This coffee shop has been in operation since a decade. Coffee shop provides the coffee lovers a unique taste of Coffee with blend of ancient Italian roaster. The coffee shop also offers juices, sandwiches, snacks, chocolates, cakes as side orders. It primarily employs college students as its employees and the management of the coffee shop constitutes of senior students. So, its management lacks experience and skills of leadership and managing employees in a way that yields positive performance and results. Moreover, the organization is poorly structured that has resulted in the decline in its revenue and profit. The purpose of employing students as its employees is to get the work done in in-convenient hours and under low wages. These practices have demotivated employees resulting in escalation of their turnover intentions.
Explain Senior Management’s role in preparing the organization for its most recent change. Provide evidence of whether the transition was seamless or problematic from a management perspective.
Existing culture can in times be very hard to continue with because of the change in the growth or in the strategic change in the organisation. At such appropriate web of culture is important to be identified or that can be a problem in the progress of the organisation. These identified elements will give organisation a bigger picture of what was going wrong and how can they change it towards betterment of the organisation.