Six Sigma Essay

employees on what Six Sigma actually is, how to use, and how it helps them perform

The driving factors for a success or failure of implementing Six Sigma is largely dependent on the inputs set forth at the conception and duration of the integration. This whitepaper will compare and contrast these critical inputs for a successful deployment. In order to accomplish this five various companies: GE Electric, W.R. Grace, Royal Chemicals, Diversified Paper and Lemforder. Some of these organizations had very successful results while others failed to reach their full potential. What is clear is the similarities of those that succeed and those that failed.

Six Sigma is a quality improvement philosophy and a methodology and collection of statistical techniques used to implement that philosophy. Six Sigma’s focuses on reducing or removing identifiable sources of changes in order to decrease the number of defects in a product. Six Sigma was developed by Bill Smith and was used to standardize the way in which defects are tallied (Meredith, 2013). As a new way of doing business, six sigma can have a significant impact on the end result of business. There are many way six sigma can be applied. For example, the scientific component of methodology is a structure approach that takes

Six Sigma was first introduced in the 1980’s by none other than Motorola. It was not however necessarily a novel concept at the time so much as it drew from a conglomerate of proven manufacturing principles. It is strikingly similar to the scientific method in design. Six Sigma approaches areas that may not necessarily be viewed as problematic with an open mind. It seeks to analyze problems or questions with a stepwise, statistical, and quantitative focus in order to discover, fix, or disprove problems that may or may not exist within a process. By doing this Six Sigma can improve efficiency and therefore improve positive outcomes for whatever the endpoint may be (Mast, Bisgaard, & others, 2007).

Azis, Y. & Osada, H.. (2010). Innovation in management system by Six Sigma: an empirical study of world-class companies. International Journal of Lean Six Sigma, 1(3), 172-190.

Brassard, Michael, and Diane R. (2001). “Sailing through Six Sigma: How the Power of People Can Perfect Processes and Drive down Costs”. Marietta, GA: Brassard & Ritter, 2001.

Originally developed from a Japanese quality control process for manufacturing electronic semi-conductors, six sigma developed the potential of reducing issues or problems effecting customer expectations on key business processes. Six sigma has provided the chance to drive forward vital customer focused initiatives across the Cummins global organization.

Whereas, Six Sigma is a business management strategy which seeks to improve the quality of process outputs by reducing defects and minimizing variability in manufacturing and business processes. Using Six Sigma, a company can reaches to 99.99966% accuracy in manufacturing which is statistically expected to be free of defects. Many companies are now integrating TQM and Six Sigma to get maximum benefit. Using Six Sigma with TQM, it is possible to go through detailed data analysis for improvement and

Lean Six Sigma can be termed as a program of process improvement that incorporates two ideas which are lean, and six sigma. Lean comprises of techniques for minimizing the time required to deliver services or products. Six Sigma comprises of techniques for refining the quality of services and products, significantly contributing to amplified satisfaction of the client. By incorporating them, Lean Six Sigma can be seen to be a proven strategy of business management that assists organizations in operating more efficiently. Many quality improvement experts and business analysts believe that this program is the most prevalent business performance methodology in corporate developments history (Taghizadegan, 2006).

Six Sigma is a set of highly effective techniques and tools which aim to improve the quality of the output of a process by identifying and increasing stability and reducing the reasons for defects in manufacturing and business processes. It is becoming a popular strategy of the worldwide enterprise who is pursuing excellent management. This critique essay aims to analyze an article named a Six Sigma Case Study – Tutorial for IT Call Center, by David L. Hallowell, according to 10 criteria (Thomas and Arne, 2016) which are often used to evaluate Six Sigma projects.

In today’s fast paced and competitive marketplace, many organizations explore different methodologies to give their company an advantage. Businesses must adapt to the increased demands of technology and shorter project lifecycles with the purpose of gaining a viable edge over their competition (Sony & Naik, 2012). Adapting to the changing environment by integrating a systematic method that encourages learning, organizational innovation, and quality within a company can produce a competitive advantage that can secure the organization’s future. The Six Sigma process offers a business a process that helps minimize defects, improves organizational processes, and opportunities to learn from each project that the company completes.

We have concluded that these methodologies have evolved through various stages from the early 1700’s as “division of labor”. This was when manufacturing first moved into factories from the cottage industry. These methodologies is not only executed by conventional business but is tailored for all sorts of organizations such as government agencies, departments, charities, mutual and cooperatives as well as many others. An example that can be used is the “Six Sigma” was first developed by Motorola Inc, in the mid 1980’s. This methodology provides extensive “Six Sigma” training and consultancy services. Accordng to Motorola I.T “Six Sigma is a highly disciplined process that helps us focus on developing and delivering close to perfect products and services. This system drives clarity around business strategies and the metrics that reflect success with strategy. Through experience, Motorola has learned that discipline use of metrics and applications of this methodology is still not sufficient to drive a desired breakthrough for improvements and results that are sustainable over a period of time.

The term six sigma is instituted by an Engineer of Motorola Inc. named Bill Smith Forbes reports that by usage of six sigma Motorola has increased more than $16 billion investment funds in 1980 's by Standardizing core procedures. Six sigma is an exceedingly restrained procedure that empowers associations convey about flawless item and services .The figure of six has come statically from current average maturity of most business organizations. It is a quality philosophy and the path for improving performance of the organization by knowing the present situation and where the organization could be in future. The

"If you do just Six Sigma, you 're not going to maximize the potential of your organization. You have to do both," - Mike Carnell, President of Six Sigma Applications

Six Sigma is a quality program stressing the need for quantitative quality standards that focuses on improving the product for the customer, and that this in turn, will improve quality and reduce costs. Introduced by engineer Bill Smith at Motorola in 1986, Six Sigma is now widely used throughout the manufacturing industry. In statistics, sigma is the notation for the standard deviation, which is related to variation. The ultimate goal of Six Sigma is to reduce variation in a process in order to reduce defects caused by a process and defects seen by customers. Six Sigma is broken up into two disciplines for manufacturing, DMAIC and DMADV. DMAIC is used to continuously improve existing processes, while DMADV is