preview

Duke Energy Project

Decent Essays

Project Plan The importance of the project plan is to outline what the project will accomplish, the time it will take, what resources, the timeframe for completion and finally a way to evaluate the success and failures of the project. According to Meredith & Shafer (2010), a project plan should focus on the following key elements: "project overview, scope, business case, milestones, resources, risk management plan and an evaluation at the conclusion of the project" (p.218). The utilization of these key elements will allow Duke Energy to properly establish a well organize project that has a clearly defined scope and deliverables. The main goal of project planning is to establish why the project originated and exactly what must be accomplished …show more content…

The upgrade and development project is to increase the effectiveness of the IBM FileNet application. The upgraded FileNet application allows for corporate users to store, retrieve and access key business documents in a central repository. IBM FileNet additionally offers key administrative tools that enable general support and troubleshooting decisions. The EDM support team must continue to offer superior customer service and adapt to document management requirements. Through the utilization of the individual component designed within IBM FileNet, the EDM support team and their customers has access to a centralized application that enhances cross training and improves customer service. Each functionality of IBM FileNet resolves critical business needs and aids in ongoing support initiatives to help the EDM support team continue to offer superior service and reliability to the individual lines of business as processes, procedures, and requirements change over …show more content…

EDM allows for the management of diverse types of document storage in an organization using collaboration software and storage ("IBM FileNet", n.d.). Each line of business has diverse business processes and procedures for storing and retrieving their internal documents. Each document that is loaded in the EDM system, IBM FileNet, is stored with particular metadata and retention record information. Choice lists are maintained to aid the user with data integrity and consistency. Furthermore, the document owners can request their file to be content-based retrieval enabled. This allows for keyword searches within the application to find documents based on keywords, not just metadata captured during the original load or check-in of the

Get Access