Greenleaf: Ten Characteristics Of Servant Leadership

Originating in the seminal work of Greenleaf, servant leadership is a paradoxical approach to leadership that challengers our traditional beliefs about leadership and influence. Servant leadership emphasizes that leaders should be attentive to the needs of the followers, empower them, and help them develop their full human capacities. They build strong relationships, with others, are empathic, and ethical, and lead in ways that serve the greater good of followers, organizations, and the community.

Simply, servant leaders hold a view as a servant first and leader second (Owens & Hekman, 2012). Moreover, servant leaders emphasize personal responsibility for the organization and all internal and external stakeholders (Peterson, Galvin, & Lange, 2012). As stated, expressing a genuine concern and care for people are a basis of servant leadership. In addition, servant leadership also focuses on the growth of

To be a successful servant leader one must have a true honest desire to want others around them to be successful. The major strength of the servant leader is their contribution of the organization they are leading. I believe this type of leadership really aligns

Acts of service always created a desire in me to help make people’s lives better. People often put forth their best when

Servant Leadership is “an approach to leadership with strong altruistic and ethical overtones that asks and requires leader to be attentive to the needs of their followers and empathize with them; they should take care of them by making sure they become healthier, wiser, freer and more autonomous, so that they too can become servant leaders” (Valeri, 2007). Although there is not many servant leaders in this world but the concept of servant is one of the most leadership approach leaders today struggles with. Servant leadership is mainly about the leader helping to grow their followers or members personally and professionally through empathy, listening skills and compassion. The concept of servant leadership which was proposed by Robert K. Greenleaf in his 1970 writing indicated that servant leadership is a theoretical framework that advocated a leader’s primary motivation and role as service to others.

Traits commonly listed as characteristics of servant leadership include a makeup of providing accountability, supporting and resourcing, engaging in honest self-evaluation, fostering collaboration, communicating with clarity, and valuing and appreciating (Irving/Longbotham pg 8).

Many have developed elements that they believe are the foundation of servant leadership. In summary, included in the fundamentals are healing, creating value for community, empowering, empathy, listening, awareness, behaving ethically, and helping others grow and succeed. Healing refers to leaders trying to help solve problems and relationships. Creating value for community refers to leaders serving as an example and encouraging others to also serve the community. Empowering refers to leaders providing followers with autonomy. Empathy refers to leaders understanding others. Listening is a trait all leaders should possess. In order to understand, one should first listen. Awareness refers to leaders attentive to the things happening around them. Behaving ethically refers to the demonstrating of integrity to gain the trust of followers. Helping others grow and succeed refers to leaders providing support to followers to help them develop and accomplish professional and personal goals.

Servanthood is to serve the needs of the people in the best way possible and bring forth the greatness these individuals have to offer their community. Being a servant leader also means being selfless. Leaders are placed in certain organizations and a position to bring forth the calling and vision God has for His people. Servant leadership in it entity is to motivate and encourage individuals to turn away from self-serving. Wilkes, author of the book, Jesus on Leadership, says it the best, “A servant leader serves the mission and leads by serving those on the mission with him”

From the group Biblical Integration Paper, it was understood that servant-leadership is not only a gift of purpose that God places in the hearts of His people, but it is also a calling in one’s life to truly touch the lives of others in need. Living a successful life, as a servant-leader is not one that focuses on self-fulfillment, rather it is in seeking a fulfillment that comes from Christ when one pours him/herself out for the sake of others. It is through servant-leadership that one is able to bring hope into hopeless situations (Group Integration Paper,

Dr. Kent M. Keith was a presenter on behalf of the Greenleaf Seminar on Servant Leadership at the 53rd annual conference for the Arizona School Boards Association in December, 2010. He correctly pointed out that servant leadership is about serving others, about becoming distinguished through the altruistic desire to serve, and about the "…universal recognition of the importance of serving others" (Keith, 2010).

Servant leaders are constructive, persistent, and motivating. They are also leaders who see complex, big pictures. (St. Thomas University Online, 2015). This makes them very engaging and full of energy which is a good trait as mentioned by Jack Welch in his 4 Es.

Healing. “One of the great strengths of servant-leadership is the potential for healing one 's self and others. Many people have broken spirits and have suffered from a variety of emotional hurts. Although this is part of being human, servant-leaders recognize that they also have an opportunity to "help make whole" those with whom they come in contact” (Spears,

In the book The Servant, the author James C. Hunter discusses Servant Leadership, and the impact it has on every aspect of life. The book begins with a middle-aged man, John, who has it all, a supportive wife and kids and an authoritative job as a manager at a glass factory. John however, feels his life is falling apart, his employees aren’t respecting him and his relationships with his wife and kids are becoming distant and negative. In an attempt to make a change, John attended a week long religious retreat that’s main focus is Servant Leadership. The attendees at this retreat were all very different, their careers varied greatly, and their views on how to be a leader were not alike either. In the end though, they all agreed on one thing, making a change to become a Servant Leader was going to reshape their lives, through both their careers and relationships.

Here, Greenleaf describes a relationship that is centered on the selfless nature of the leader. While servant leadership prioritizes serving other’s without benefiting personally, it should be questioned if this is truly possible. This is because it is not likely to act as a servant-leader without receiving something in return. An example of this would be a person volunteering for a cause

Several reviews have been conducted to provide insight into servant leadership as a theory. Parris and Peachey (2013) state that Russell and Stone reviewed the theoretical framework of servant leadership and listed nine distinct character traits of servant leaders, namely; integrity, honesty, vision, service, trust, modeling, pioneering, appreciation of others and empowerment. Parris and Peachey (2013) appreciate the conceptual framework in the work of Russell and Stone yet they note that it lacks a methodology.