Quality Improvement Report Kathleen Lepley HCS/588 January 14, 2013 Patricia Wolcott Quality Improvement Report Quality Improvement (QI) is an organizational approach leading to the quality of patient care and patient services through use of specific guidelines, principles, and methods to ensure quality of care for every patient and health care facility throughout the world. Quality outcomes focus on the principles of quality management. These measurements investigate the quality of care, patient outcomes and consumer needs, through being part of the participant group. This quality improvement discussion will review the foundational frameworks of QI and explanation of each framework in detail. Included in this QI report will be …show more content…
In addition residents of new medical programs are being trained to be educated of maintaining quality care and implementing systems to reduce errors and improve quality of care ( Shojania & Levinson, 2009). As stated by the authors, faculty must be educated to provide the education essential to the needs to improve quality care and implement QI standards of teaching to ensure the highest standard of care. Finally, the patient must be held accountable to ensure they are as proactive as possible to receive the most efficient care possible, as well as cost effective care. Why Quality Management is Needed in the Health Care Industry Quality management is essential to the success of the quality improvement of the health care industry. “Management uses management and planning tools to organize the decision making process and create a hierarchy when faced with competing priorities “( Ransom, et al., 2008). Quality measures should have these goals: effective, safe, efficient, patient-centered, equitable, and timely care (Quality Measures, Center for Medicare & Medicaid Services, 2011). Without quality management, the health care industry would be unregulated and quality of care would be poor, and the financial cost would be ineffective and high. Patients would not receive the care deserved and many health care organizations would not exist.
Various internal and external factors influence quality management and outcomes in hospital organizations. One internal factor that affects quality management and outcomes is leadership within the organization. Leadership is important to have successful quality management outcomes because if the leadership does not support it, no change within the organization will be successful. “This commitment must be shared by the board of trustees and all senior clinical and administrative managers and understood that it is a long-term process” (Chassen and Leob, 2011). Leadership is one of the most influential internal parts of the quality management program. Leadership can either help the organization succeed with their support or help the organization fail if they do not support and follow
For health care organizations quality data collection is an essential tool used for data collection. The information produced from the data assists the health care organization in other functions such as effective ways to manage and perform decision making for the organization, this includes the strategic planning process. Quality improvement is the method of assessing processes and provides the information necessary to improve services. All of this together allows the health care organization to become a high producing system of
Quality improvement is a systematic and continuous process which leads to improvements in healthcare services. The health services are then a reflection of the improving health status of a patient population (Health Resources & Services Administration, n.d.). Quality improvement strategies are the actions which a team will take to accomplish the goals of process improvement. The Institute of Medicine (2001) has developed a vision of six aims for improvement in healthcare which include, safe, effective, patient-centered, timely, efficient, and equitable care. Making improvements in these areas will better meet the needs of patients.
The Quality Improvement Committee includes a clerk, nurse, and clinical units as the multidisciplinary team management. The included duties of QI committee is to identify and coordinate QI activities, promotes and assists in implementing regulated evaluation report, and sharing information to avoid duplicate. The existing data collection is used to determine the issue and set priority, protocol, set standard for the proper use of study, assess, and solve possible
Healthcare professional training has also improved. A good example is the Graduate Medical Education (GME) Clinical Learning Environment Review (CLER) program that was developed to focus on improving patient safety , quality improvement, transitions in care, supervision, duty hours oversight, fatigue management and mitigation, and
Quality of care for patients can be overwhelming. Therefore, systems should be put into place to create the most comfortable setting for high-quality care for both staff and patients. There are many factors that are involved in the process, beginning with understanding how the company operates. As a quality officer you should be knowledgeable in many areas. A manager has many responsibilities overseeing day to day staff issues to physician problems, to patient complaints. The manager has to wear many hats throughout the day.
Quality improvement (QI) is a process that includes incessant monitoring and assessment of current practices in order to avert potential errors and to increase the quality of delivered care (Folse, 2014). The programs associated with QI generally utilize available data to develop systems that focus on improving patient outcomes (Dunefsky & Kearney-Nunnery, 2012). Moreover, unlike the QA team, who identifies errors and devises individual corrective action plans; the QI team identifies the needs of patients and draws on problems to formulate a plan to improve the entire system.
If you visit any medical organizations web page and look to see what their goals and objectives are you will always find solemn pledges of providing patients with the best health care anyone could ask for in the safest manner possible. This in its self is a very broad undertaking and leaves people wondering the means by which these pledges are obtained. Quality is not something organizations just have like the equipment they buy to run the organization. No, quality is attained via implementation of work practices, monitoring those practices, and improving on the process as it unfolds over time. Hospital organizations have a specific branch of monitoring, managing, implementing, and improving quality health care practices. Jackson Health
Quality measurement is a way to gather data, measure the data accumulated then report the data to the quality measurement team that is trying to improve quality care within an organization. Quality measurement is important in health care because the gathering of data can keep stakeholder, consumers and the customers informed about their options of care to receive by continuously working on giving the best care available in your organizations community. There is a multitude of ways to utilize quality measurement in your organization and these tools can be on-site reviews, off-site surveys, auditing the floors and records, surveys to measure patient satisfaction and clinical performance measurements. Utilizing these quality measurement tools
Risk management is the practice of measuring risk and creating strategies to accomplish the risk. In ideal risk management, an arrangement process is shadowed whereby the risks with the maximum loss and extreme probability of happening are controlled first. However, the procedure can be hard, and maintaining between risks with high possibility of occurrence but lower loss and risks with high loss but lower possibility of occurrence can often be mismanaged. “Quality management is a systematic and continuous process that organizations use to deliver products and services that meet or exceed customer expectations. Quality management in healthcare has evolved over the year to address increased
I feel like high quality care is important in the health care because without it a hospital or a physician's office can't be successful or stay on top. Poor quality of care do nothing but simply push patient away or ruin the business in a heartbeat. In the past couple of years I've noticed a change on the waiting
Looking at the main focus areas of CareNational, Quality Management is in many ways seen as most multifaceted and complex of the Medical Management disciplines. On the surface, its missions seem simple and serves as a consistent philosophy across the wide variety of supporting roles: ensure the overall quality of patient care. However, navigating through the variety of tools, position functions, and organizational structures internal to the department, it becomes significantly hazier. Additionally, many of the foundational elements are based on the general business concept of this department that has its own four main components: quality control, quality assurance, quality planning, and quality improvement. The question is now raised of how
What is quality? Quality starts with performance improvement and patient safety to do harm, the ongoing process to find different ways to improve is constant in the quality department. In healthcare, Joint Commission regulates and requires facilities to improve patient care, outcomes, and processes. Quality is monitored and or reported through a management council which include: infection control, drug utilization, medical records, risk management and a host of others. This council comes together monthly with new ideas to improve what Glenda Melton calls pain points. For instance, what does not work well, how frequent, and the impact. (lab results)
The definition of quality in the health care system can be puzzling since it can have different meanings to various people. However, the Institute of Medicine has helped out by bringing together a solid standardized representation of the word quality in our system. "Initially, the IOM defined quality as the “the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.” This led to a definition of quality that appeared to be listings of quality indicators, which are expressions of the standards.”(Mitchell 2008) Some implications of these standards have to deal with quality performance, focus of the delivery of health care services,
The lack of quality management and improvement in health care delivery plays a huge role in the deliverance of care, patient satisfaction, and is directly tied to the financial success or failure of the organization. The organization’s responsibilities and problem identification strategies must be identified to understand the connection between the lack of quality management and improvement, and the deliverance of quality health care. Quality improvement and organizational responsibilities include clinical practice guidelines, delivering quality care internally and externally, and an accurate perception of the issue of necessity. From a managed care organizational perspective, clinical practice guidelines are used to set the required standard of care. From this point of reference, quality care is compared and contrasted to verify whether care has or has not met standards (Varkey,