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Identifying Key Concepts And Introducing Early Pioneers Of The Movement

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This study will introduce rationalisation, identifying key concepts and introducing early pioneers of the movement, it will then explain how rationalised techniques are utilised in the pursuit of efficiency and control in the workplace through key theories and studies assimilated from a variety of academic resources. Next it will compare and contrast the rationalisation perspective with insights from the leisure and service industries. Finally, both rationalisation and the leisure and service industry insights will be applied in practice to the restaurant at the running case study “Junction Hotel”, evaluating the potential impact of each on both the hotel and the workers, concluding with a summary of the points discussed and finally a …show more content…

Historically, the Industrial Revolution was a critical time in the formation of early rational organisation (Smelser, 2013). To begin with; work was moving from self-employment in the homestead to migration of a workforce to a centralised workplace whereby the building, tools and technologies were owned and controlled by capitalists (Ibid). The aim of the capitalists was to increase productivity and the output through utilising this new concept of an employed workforce whilst trying to maintain a relatively low level of expenditure in order to maximise profits, however, this inevitably required ever improving technologies, incentives for employees and methods of control as they moved from the flexibility that they previously enjoyed, to working a set schedule as arranged by their superiors (ibid). Consequently commanding and controlling each individual employee became a very real consideration with the everincreasing magnitude of the industrial workspace; something essentially needed to be done as it was becoming impractical and arguably impossible for the owners of businesses to manage their workforce and maintain order (King and Lawley, 2013). A result of this was the integration of a managerial structure within organisations. Critically, an early pioneer of this managerial structure within organisations was Henri Fayol. Fayol devised a ‘common sense’ view of the managerial responsibilities

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