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Implementation and Use of ERP Systems

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Topic: ERP Edit ERP Project Thesis Title: A study into acquisition and use of enterprise resource planning systems for improved business intelligence and decision making at ABC company Keywords and phrases in this document are: ABC (Activity based costing) IT (Information Technology) COTS (Commercial off the Shelf) MRP (Manufacturing Resource Planning) ERP (Enterprise Resource Planning) CEMLI (Configurations/Customization, Extension, Modification, Localization, and Integration) XYZABC (Information Technology Centre) BU (Business Unit) ROI (Returns on investment), ROC (Returns on Customers) COGS (Cost of Goods Sold) SG&A (Sales, General and Administrative) AIM (Application Implementation Methodology) Abstract This project aims to study the acquisition, implementation and use of enterprise resource planning (ERP) systems to achieve improved business intelligence and decision making for the company ABC. The project further aims to identify the requisite data input and analysis needed for optimizing the ERP services used to improve productivity and efficiency for ABC. Although all businesses are unique and their administrative needs differ, ERP systems have been shown to provide a valuable framework that combines a wide range of organizational business functions into a single comprehensive system that facilitates informed decision making. While ERP was originally created for manufacturing applications, these systems have become the dominant form of business information systems

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