Kudler Fine FoodsUniversity of PhoenixSmith Systems Consulting (SSC) has been contracted by Kudler Fine Foods to develop a frequent shopper program. Kudler Fine Food's goal with the frequent shopper program is to develop customer loyalty and penetrate new market shoppers while tracking their behavior. Smith Systems Consulting has been able to design, host, develop, maintain, support and program systems development for their clients since 1984. Smith Systems Consulting employs over 350 employees and has generated over $45 million in revenue. Smith Systems Consulting was contracted to develop a frequent shopper program by developing a hardware platform, network connections, software development tools, database information, user interfaces, …show more content…
Expanding the current database will be the most effective method for completing the tasks set forth by Smith Consulting.
User InterfaceThe user interface will include new computers in each location and will have vibrant colors utilized on the web design to attract new frequent shoppers. The barcode hardware will be something the user must become familiar with to ensure that information about customer buying habits are tracked and the inventory controls checks and balances are documented. The web design will attract new customers by making the frequent shopper program desirable.
The objective of the customer input screen is to keep things simple. Smith Systems Consulting will allow each customer to provide his or her full name, address and phone number with the ease of the tab bar or click of the mouse. Customers will have to provide all information or the page will not advance. Dialogue boxes will pop up until the information is entered correctly.
Once the customer complete the entry form and all information is received correctly the customer will receive a printed version of the information provided to ensure all records were correctly entered. If for some reason the was an error in the information inputted the customer will have a chance to correct the information and reprint the document.
ControlsThe frequent shopper program will be accessible in-stores and
Evaluate the role their inventory plays in the company’s performance, operational efficiency, and customer satisfaction.
Customers are able to fill in a feedback form to comment on customer service quality, food
The process management at Kudler Fine Foods desires for ongoing progress and also growth and this must be designed in a manner in which reduces risks. Here are several guidelines to reaching that long lasting goal regarding progress and accomplishment of Kudler Fine Foods. Using a mixture of the a few different methods gives Kudler Fine Foods the best chance of a prosperous growth ("Kudler Fine Foods", 2011).
The nature of the information to be communicated in this document is a general template for every customer but can then be altered and personalised so that it will only apply to a particular customer. This is completed through their name, address and reference number.
2. When the customer clicks the Submit button, the UI should extract the data from the UI,
Kudler Fine foods would like to enhance the clients shopping experience by developing a system in order to track the customer purchases which will be known as a Frequent Shopper Program. This will award loyalty points in order for the customer to have an opportunity to redeem these points for goods services. “Kudler Fine Foods is a Local upscale specialty food store committed to providing customers with the finest selection of specialty foods and wine.” Apollo Group Inc. (2010) this will keep track of the customers purchase habits in order to assist Kudler to offer their customers and valued
We collect the useful information that you give while submitting the online forms. And coming to this forms they include the rental orders, contact requests, online surveys etc. It also includes Name, Address, mobile number, email address, employment information, references and product interests etc.
Validated the client entered data from customer side utilizing Java script. Alarmed the client when entered incorrective information.
Apollo Group Inc. (2011). Kudler Fine Foods. Service Request SR-kf-013. Retrieved from: https://ecampus.phoenix.edu/secure/aapd/CIST/VOP/ServiceRequests/index.asp#Kudler Fine Foods
Kathy Kudler, and her company, Kudler Fine Foods, are attempting to initiate a customer loyalty program. According to Kudler (2007)This loyalty program, also called the frequent shopper program, is designed to award points for customer purchases which can then be redeemed for valuable gift items such as airline seat upgrades to first class or other specialty foods offered by Kudler. This program is designed to benefit Kudler by increasing customer loyalty and improving their profitability and bottom line. The ability to accomplish this goal in a manner that will produce the expected results efficiently and in a timely manner will be greatly enhanced through
Kudler Fine Foods would like to develop a Frequent Shopper Program to track the purchases of their customers. As the purchases of a customer are tracked, they will accumulate loyalty points. A customer can redeem their points for gift items, specialty foods and other products or services.
- The second step: you need to establish a list of your customers and your suppliers in the system. You must fill in name, address, as well as the terms for your customers and your suppliers.
b. To help us process your order with our new database software, we need you to go to this Web site and fill out the required customer information.
The data can easily loss because they only use a logbook to record their inventory data. With the system, it will help more on the security of the data. Inventory loss hard to detect because admin need to review one by one page in the logbook, but with the system developed, it may help the admin to detect the inventory in and out from the
The design and format of any Reports or forms to be prepared by Systems Inc. must be approved by Systems Inc. Before making changes to data conversation fields, Systems Inc. must obtain the approval of Glenda Givealot, Brian Banker, Paris Changemaker, and Phil Profit. 4. TERM. This Agreement shall begin on the date hereof and shall remain in effect for a period of three (3) years (the "Term") following the first full calendar month in which any Services commonly known as processing services are provided by Systems Inc. to Big Bank, as evidenced by the billing records of Systems Inc.. This Agreement shall automatically renew for the same Term unless written notice of termination is delivered by either party to the other at least one hundred eighty (180) days prior to the original expiration date or subsequent renewal expiration dates of the Agreement. 5. ASSISTANCE FROM BIG BANK. In addition to the input data to be delivered by Big Bank pursuant to paragraph 3 above, Computer Center 's performance of the Services may, from time to time, require data, documents, descriptions or acts to be furnished by, or to be qualified or processed in part by, the Big Bank or its personnel. Computer Center agrees to give prompt notice of such requirements to Participating Bank, and Big Bank agrees to furnish such data, documents, descriptions or acts and to make such personnel, records and facilities available within such time or times after its