Literature Study
Six Sigma
Six Sigma is a household name in the world of industry. Six Sigma is a union of of methods and instruments that are created for one sole purpose—process improvement. An engineer named Bill Smith, who worked at the cellphone company, Motorola, in 1986, first initiated this principle. 9 years later, Jack Welch from General Electric made Six Sigma central to his business strategy.
The name Six Sigma was originated from the Greek letter sigma, which has a function of denoting variation from a certain standard. In statistics, the word sigma measures how much is the distance of a certain process with perfection. The main idea of Six Sigma is that if the “defects” or flaws of a certain process can be defined, then it is certain that the aforementioned “defects” and flaws can be eliminated in order to achieve perfection or the stage of “zero defects”. In order to achieve the aforementioned goal, a process must be able to produce no more than 3.4 defects per million opportunities. An “opportunity” in this case is defined as a moment of
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The meaning behind the 80/20 rule is that 20% of the problems in a certain process hold the key to 80% of the impact. The manager and the team of a certain company use Pareto Analysis in order to achieve the perfect, “no defect” production process. Pareto Analysis is efficient to use because Pareto Analysis quickly directs the focus of the analysts on the key causes of certain problem. Therefore, Pareto Analysis is the right tool to use when the company has limited resources, because the resources will not be allocated to means with less significant meaning. However, Pareto Analysis requires trained personnel and data, because without those, Pareto Analysis will not be able to be conducted. In a nutshell, Pareto Analysis is an analytical tool that allows analysts to focus on the “vital few” factors in order to gain massive improvement in the
Six Sigma can be seen as a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process – from manufacturing to transactional and from product to service.
Six Sigma in a nutshell is a theory to target client’s needs, while smashing the problem barrier. It was created at the Motorola Group in 1986 by former senior engineer Bill Smith. His goal for Six Sigma was multi-layered, targeting the quality of products and services, developing a philosophy and a strategic process within his company.
During the mid-1980s, GE went global by making significant pushes into Europe and Japan. In the late 1980s, he turned hierarchy upside down, pioneering a program known as Work Out where employees would tell their bosses their suggestions to make the company better. This challenged employees and management to discover creative ways to streamline the organization, simplifying work and removing unnecessary processes. Ultimately, in 1995, Welch initiated GE’s Six Sigma initiative to eliminate the common cause variation found in business and work processes. Still a part of GE’s strategy 20 years later, Six Sigma is a “highly disciplined process that helps focus on developing and delivering near-perfect products and services”. In other words, the idea behind it is to measure how many "defects" there are in a process in order to figure out how to
In order to accomplish this vision, Ford decided it would be in their best interest to use Six Sigma. According to google, “Lean six sigma can be defined as a management methodology that relies on a collaborative team effort to improve performance by systematically removing waste.” Six sigma was originally created by Bill Smith and Bob Galvin of Motorola in 1986. The idea is to improve quality so that the number of total defects is reduced to the point where they are statistically insignificant; and means that an error will occur only 3.4 times per million observations.
The concept of Six Sigma started in the company Motorola and they are the pioneers in introducing Six Sigma Quality program. Lean Six Sigma is an approach followed by the management
The term six sigma (6σ) began as an operational appraisal or a measure of quality. Utilizing six sigma, procedure objectives are established in parts per million (PPM) in every part of the manufacturing procedure. From the time when its source, six sigma has now progressed into a procedure for enhancing organizational proficiency and efficiency by concentrating on productivity, price decrease, and improved quality. Six Sigma is a fixated and quantifiable management discipline that utilizes a disciplined, data-driven approach to work to remove imperfections across every business area, together with management, service delivery, design, production and customer satisfaction, stressing breakthrough improvement for improved bottom line
Six Sigma, is a management process that focuses on setting extremely high quality standards; followed by the collection data related to the process and finally analyzing the collected data to find solution to reduce defects in products or services (Rouse, M., Calloway). This Philosophy of Six Sigma simple, if you can count the number of defects in a process, you can determine how to eliminate those defects (Rouse, M., Calloway). The standard for achieving Six Sigma is less 3.4 defects per million (Rouse,
The second criterion is the ways to utilize Six Sigma tools. That means utilizing Six Sigma appropriately when logical analyzing a process is a key elements for whole project to become success. When reviewing of the project demonstrates, it’s fully fits the DMAIC. We could verify the six sigma project correctness via check five phases of DMAIC. In the defined phase, SIPOC method helped us to identify the important customers, staff and business, and also identify the importance of CTQs via analyzing voice of the customer data. The measure phase applies measurement systems analysis to improve measurement which could makes system more suitable, repeatable, stable and accurate. The overall study used the tools in the Six Sigma toolkit appropriately and the storyboard represents a logical flow
Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale, and quality of products or services. Six Sigma quality is a term generally used to indicate a process is well controlled (within process limits ±3s from the center line in a control chart, and requirements/tolerance limits ±6s from the center line).
Six Sigma is a business administration methodology initially created by Motorola, USA in 1981. Starting 2010, it appreciates far reaching application in numerous parts of industry, in spite of the fact that its application is not without discussion.
6 sigma is defined as the measure of perfection from deviation and measurement of defects in the process. Mainly the 6 sigma measures the deviation of the process from the quality. It is a
Six sigma is a highly disciplined process that focuses on developing and delivering near perfect products and services consistently Six sigma is also a management strategy to use statistical tools and project work to achieve
Six Sigma at Wipro simply means a measure of quality that strives for near perfection. It is an umbrella initiative covering all business units and divisions so that it could transform itself in a world class organization. At Wipro, it means:
In the software industry, Hong and Goh [1] address some common misconceptions on the potential of Six Sigma in software, as well as some actual practical challenges. A framework is suggested both for top managers and practitioners and for managers interested in exploiting the benefits of statistical analysis in general, and the Six Sigma statistical process in particular.
The case deals with the evolution of Six Sigma, talks of its implementation and gives an understanding of Consultancy in Six Sigma at Wipro.