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Motivation Concerns Action And Internal And External Forces

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We commonly ask ourselves, ‘why do people do what they do?’ or ‘how can they put up with a given situation?’ the answer is that it all boils down to motivation. Motivation is not the behaviour itself and is not the performance. Motivation concerns action and the internal and external forces, which influence a person’s choice of action. In other words- needs or expectations, these are the forces that drive people to achieve goals. Farren suggests that we are influenced by the 12 human needs that have been around since the beginning of recorded history: family, health and well-being, work/career, economic, learning, home/shelter, social relationships, spirituality, community, leisure, mobility, and environment/safety. ‘Work and private life in the new millennium will continue to revolve around the 12 needs’. (Mullins, L. (2010))

People’s behaviour is determined by what motivates them. Their performance is a product of both their ability and level of motivation. Motivation can be divided in to two types:
-Extrinsic motivation; which is related to physical rewards such as salary, security, promotion, and the work environment and conditions of work, and
-Intrinsic motivation; this is related to psychological rewards such as using one’s ability, a sense of challenge and achievement. These rewards can be determined by the actions and behaviour of individual managers. (Mullins, L. (2010))

A person’s motivation/performance and satisfaction will be determined by the

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