preview

Reflection On The Continuous Process Improvement And LEAN

Decent Essays

The second guest speaker that talked to our class was Andrew Peacock. He talked to us about the Continuous Process Improvement and LEAN. Andre Peacock is a Senior Process Engineer at OPPD and works in a group called Operations Analysis. He mentioned that LEAN focuses on bottom to top, instead of the usual top to bottom in an organization. I will talk about his presentation and about the simulation that we ended with. Andrew Peacock started out by telling us what LEAN is and isn’t. The first time I heard LEAN I did think it stood for something, but Andrew reassured us that it is not an acronym nor does it have anything to do with working out to get lean. Because that is what you will get if you type it into Google. But what he did tell us is that LEAN is a process of evaluating and doing whatever it takes to improve. This process helps clear up waste from an organization, like making sure that customers don’t stay on the phone too long without talking to someone, or spending unnecessary time looking for something in an office because it was not put in the right place. Just like our first guest speaker, Dave Klug, Andrew mentioned that LEAN does not happen without culture. LEAN was originally adopted with Toyota, and with its founder Henry Ford. When LEAN first started its results were things such as safe working conditions, higher customer value, and reduced frustration. Now LEAN has turned into much more than just improving those three things in a company. LEAN

Get Access