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Strategic Plan for AIM Health Care Services Essay

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Strategy Overview
Pearce and Robinson describe strategic management as the art of making complex, long-term, future-oriented decisions and taking actions that result in the formulation and implementation of plans designed to achieve a company's objectives. The process focuses on the belief that a firm's mission can be best be achieved through a systematic and comprehensive assessment of both its internal capabilities and its external environment (Pearce & Robinson, 2005). In the article Strategic Management, the strategic management process is described as the implementation of the company's strategy by executive management considering its resources, circumstances, and environment to position the organization to complete is mission in a …show more content…

AIM's mission is to reduce the cost of healthcare for payors in the public and private sectors by identifying, recovering, and preventing overpayments made to providers. To support this mission each division has created mission, vision and value statements to guide them. The mission statement for the Information Technology Division is as follows:
The Information Technology Department of AIM HealthCare Services, Inc. strives to provide superior information services to all supported associates and clients, delivering accurate and timely information in a professional and secure manner. We are committed to achieving competitive advantage and customer satisfaction through continual creative and effective application of current technology by collaboratively developing, maintaining and operating quality systems that meet the existing and anticipated information needs to all we serve (Employee Information, n.d., pg. 3).
McNamara (2005) criteria suggest in creating a mission statement, the company's markets, staff, and consumers must be considered. Likewise, a description setting it apart from other similar organizations is important. These criteria were adequate addressed in the AIM's current mission statement. However, improvement is needed to incorporate the values of customer, staff, and community. The public image of the company also

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