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Telstra Health Care HR Plan

Decent Essays

This HR plan is designed for my current place of employment, Telstra Health. In our business ‘we aim to be the technology provider of choice for the Australian healthcare sector, empowering provider and payers to find better ways to serve patients in a connected world’ (Telstra Health, 2017).
Our offering is wide and varied, ‘we provide software applications, open platforms and data security services to the pharmacy, hospital, primary, diagnostic, Indigenous health and aged, disability and community care sectors in Australia as well as Government and insurance companies’ (Telstra Health, 2017) .
I work within the hospital business unit, which focuses on both the private and public hospital setting within Australia.
As discussed in (Kramar, …show more content…

Many large multinational companies are making a real play in the emerging Health technology market.
Our business unit is preparing for global growth, with our first international deal closing in New Zealand. Several of the major challenges we face are balancing ‘business as usual’ with preparing for international expansion (including hiring internationally, sourcing new offices) and preparing staff for potential re-deployment. Although I agree with the approach discussed in (Kramar, et al., 2014), in which finding local nationals is a more viable option.
As a business, we are still in our infancy with establishing practices and processes for staff in other states, let alone internationally. Less than two years ago our business and all staff were based, geographically, in one location. This is no longer the case with staff in different states, locations and time zones, changing the way we work together.
It has also changed the way in which our teams work together, teams are now virtual in time and place. Once big challenge has and will continue to be learning how to manage and get these teams working together …show more content…

We employee a more collaborative structure in our business, with teams working closely together on projects, ultimately for the benefit of the customer.
• The challenge of sustainability
Corporate social responsibility is something Telstra Health does well. Our driving vision is make a better-connected healthcare system, for the better of society. We also do a lot of work in the community with respect to diversity and inclusion. There is a high focus on talent management.
• The challenge of attracting and retaining people
Attracting and retaining staff can be quite the challenge, this is an area we invest a significant amount of time in. The Hudson 20/20 report states ‘employees are highlighting a lack of career progression and boredom as their biggest issues. They are looking for different experiences and acknowledging this is crucial not only for attracting new staff but for retaining existing talent.’ (Hudson 20:20 series, Paper on,

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