17. When a firm hires another company to perform legal services in India due to low cost, it's an example of OA. outsourcing B. service recovery OC. offshoring. OD. cross-functional integration Mark for review (Will be highlighted on the review page) Previous Question Next Questions
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- Case is presented on the screen picture. Questions are: 1. How you approached your analysis of the information? 2. What is your opinion is the biggest benefit and why? 3. What in your opinion is the most serious risk and why? 4. What do you beleive is the best way to overcome this risk? 5. How does direct dispatch fit with Uniliver`s goals? (Uniliver`s goals is to become the best supply chain in the industry) 6. Do you think, in principle, direct dispatch could work for every type of product?Give an example and describe the following I.T issues. 1.GlobalizationHow to use PESTEL analysis to analyse the country where company is located. (Please use diagrams and text to describe)
- "An organization that has the capital and human resources needed to manage the new business of distributing its own products" 1. Expalin why and how firm use forward integration in such situation.Q3- Suppose there is a company that does all the work manually and has a particular system in each department. After spending a period of time, they wanted to automate all the company's functions and operations, and they decided to apply the Enterprise Resource Planning (ERP) system to their organization. Why did they determine to use the Enterprise Resource Planning (ERP) system instead of manually working? Answer: Enterprise resource planning is a business suite that enables various organizations to manage the daily activities by integrating the finance, human resource, logistics, marketing, and operations functions as a single system. Enterprise resource planning systems allows various functions to communicate and exchange the information through compiling into a central database thus allowing all the employees a cross departmental visibility. The various advantages associated with the usage of ERP include, Generation of major time and financial savings through providing the…write a virtual chain for Amazon. give a brief description of its products.• Identify the core competency.• Briefly explain the business model.• Specify main competitive advantage.• Construct a diagram depicting a virtual chain for it, based on value chain model.
- Q4: In any modern firm, achieving service excellence through structural changesis inevitable. In this case, your company wishes to combine the Contact Centerand the online marketing business. Your team has been tasked with doing ananalysis of the scenario.(i) Describe the benefits of outsourcing the Contact Center. Ifrequired, give examples (ii) Identify any five benefits and five drawbacks of integrating theCall Center with the online marketing business for theorganization (iii) Describe the benefits of a virtual Contact CenterAn aluminum can manufacturer has discovered a way to improve its manufacturing process. As a result, its manufacturing cost has been reduced from $0.89 to $0.79 cents. How can the manufacturer best exploit this cost advantage? Information to be given if asked Market • The client is the leader in its market with a 40% share and supplies directly to major beverage manufacturers. • The number two player in the market has about 30% of the market and many small competitors share the rest. Substitutes • Aluminum cans have a lower priced substitute, steel cans, which have inferior printing and stamping characteristics. • Steel cans are used by customers who do not want to pay the premium for aluminum cans.2-What works at home may not serve customers adequately abroad, this points to ? a Firms financial costs . b Operating costs . c Supply chain joint venture . D The firm task environment .
- Supplying customization places a high demand oncustomer relation management CRM system. Discuss the FOUR (4) separate approaches of mass customization what are the implication of these 4 customization approaches for an organization.Multiple Choice Questions 1. Supply chain represents? a) demand identification and /creation, b) demand fulfillment, c) value for money, d) all of the above 2. Power shift in supply chain has shifted from? a) manufacturer-Retailers-consumer, b) retailers-manufacturer-consumer, c) consumer-retailers-manufacturer, d)all of the above 3. Which of the following is a driving force for the changing business landscape? a) integration, b) collaboration, c) globalization, d) all of the above 4. Which of the below is/are characteristics of the supply chain? a) inventory, b) landed cost, c) real time two way information flow, d) all of the above 5. What involves the network of activities, flow and movement of people, materials and information linking organisations together to serve consumer. a) globalization, b) transportation, c) supply chain process, d) all of the aboveLars decided that product differentiation, flexibility, post-sales service, price, and organisational size are critical factors of competitiveness. Lars is incorrect about Question 16Answer A. price B. after-sale service C. product differentiation D flexibility E. size of the organisation