Colleen Company has gathered the following data pertaining to activities it performed for two of its major customers. Number of orders Units per order Sales returns: Number of returns Total units returned Jerry, Incorporated 5 Kate Company 60 2,000 220 3 30 13 5 190 6 Number of sales calls Colleen sells its products at $290 per unit. The firm's gross margin ratio is 25%. Both Jerry and Kate pay their accounts promptly and no accounts receivable is over 30 days. After using business analytics software to carefully analyze the operating data for the past 30 months, the firm has determined the following activity costs: Activity Sales calls Deliveries Cost Driver and Rate $1,000 per visit 200 per order 440 per order Order processing 290 per return and $6 per unit returned 99,000 per month Sales returns Sales salary Required: 1. Using customers as the cost objects, classify the activity costs into cost categories (unit-level, batch-level, etc.) and compute the total cost for Colleen Company to service Jerry, Incorporated and Kate Company. 2. Compare the profitability of these two customers. correct

EBK CONTEMPORARY FINANCIAL MANAGEMENT
14th Edition
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Author:MOYER
Publisher:MOYER
Chapter18: The Management Of Accounts Receivable And Inventories
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Colleen Company has gathered the following data pertaining to activities it performed for two of its major customers.
Number of orders
Units per order
Sales returns:
Number of returns
Total units returned
Jerry,
Incorporated
5
Kate
Company
60
2,000
220
3
30
13
5
190
6
Number of sales calls
Colleen sells its products at $290 per unit. The firm's gross margin ratio is 25%. Both Jerry and Kate pay their accounts promptly and
no accounts receivable is over 30 days. After using business analytics software to carefully analyze the operating data for the past 30
months, the firm has determined the following activity costs:
Activity
Sales calls
Deliveries
Cost Driver and Rate
$1,000 per visit
200 per order
440 per order
Order processing
290 per return and $6 per unit returned
99,000 per month
Sales returns
Sales salary
Required:
1. Using customers as the cost objects, classify the activity costs into cost categories (unit-level, batch-level, etc.) and compute the total
cost for Colleen Company to service Jerry, Incorporated and Kate Company.
2. Compare the profitability of these two customers.
correct
Transcribed Image Text:Colleen Company has gathered the following data pertaining to activities it performed for two of its major customers. Number of orders Units per order Sales returns: Number of returns Total units returned Jerry, Incorporated 5 Kate Company 60 2,000 220 3 30 13 5 190 6 Number of sales calls Colleen sells its products at $290 per unit. The firm's gross margin ratio is 25%. Both Jerry and Kate pay their accounts promptly and no accounts receivable is over 30 days. After using business analytics software to carefully analyze the operating data for the past 30 months, the firm has determined the following activity costs: Activity Sales calls Deliveries Cost Driver and Rate $1,000 per visit 200 per order 440 per order Order processing 290 per return and $6 per unit returned 99,000 per month Sales returns Sales salary Required: 1. Using customers as the cost objects, classify the activity costs into cost categories (unit-level, batch-level, etc.) and compute the total cost for Colleen Company to service Jerry, Incorporated and Kate Company. 2. Compare the profitability of these two customers. correct
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