Consider a bank with one teller, an average arrival rate of six customers per hour, and an average service rate of eight customers per hour. Assume that the coefficient of variation of both the service time distribution and the arrival time distribution is 1.0. Calculate the average number of customers in the service (Ns). Select one: a. 2.25 b. 1.00 c. 0.75 d. 3

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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Consider a bank with one teller, an average arrival rate of six customers per hour, and an average service rate of eight customers per hour. Assume that the coefficient of variation of both the service time distribution and the arrival time distribution is 1.0. Calculate the average number of customers in the service (Ns). Select one: a. 2.25 b. 1.00 c. 0.75 d. 3
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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,