Mr. Moosa was a owner/Manager of Muscat Pharmacy, a small, single-location drugstore. The store was founded by Moosa’s father and it had operated in the same location for 30 years. All of the employees who worked in the store were family members. All were hard workers, and Moosa had the utmost trust in all of them. Although the store thrived in its early years, performance in the last few years had not been good. Sales and Profits were declining, and the problem was getting worse. The performance problems seemed to have begun approximately at the time when a large drugstore chain opened a branch two blocks away. a) What are the issues affect the management control system in Muscat Pharmacy? b) What are the problems they face? Write your own imagination. c) What are the remedies need the employees?
Mr. Moosa was a owner/Manager of Muscat Pharmacy, a small, single-location drugstore. The store was founded by Moosa’s father and it had operated in the same location for 30 years. All of the employees who worked in the store were family members. All were hard workers, and Moosa had the utmost trust in all of them.
Although the store thrived in its early years, performance in the last few years had not been good. Sales and Profits were declining, and the problem was getting worse. The performance problems seemed to have begun approximately at the time when a large drugstore chain opened a branch two blocks away.
a) What are the issues affect the management
b) What are the problems they face? Write your own imagination.
c) What are the remedies need the employees?
2. You are working in the department manager at manufacturing industry. What is your responsibility to tight control? In what respects are used in loosely controlled?
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