MS is a training company that the following external internal environment factors. Its vision: Our foundation to boost workplace efficiency in the region is our dedication to offer people and businesses with top-level training services. Mission: Create and encourage outstanding quality and innovative education to build a sustainable human capital External Opportunities (O) High demand of online customers and market Inclusion of technology based training Increasing sectors in training program Expanding the business by collaborating with an Consultancy firm New quality assurance procedure will promote training and quality of MS External Threats (T) Increase in competition by training companies with advanced skills Changing rules and policies to adhere to the Quality Assurance Framework can result in losses as the whole system has to be re-organized Loss of market opportunities since MS cannot listen to all demands of client. Shift to technology may threaten MS’s manual operations. Internal Strengths (S) Low Employees Turnover Versatile training platform with different Organization stability High experienced and qualified employees On-site training at client premises Positive training due to good feedbacks from clients. SO 1.Organisation can train their employees on technology basis where more number of employees can be trained in various aspects which help to prosper the business. 2.The stability of the organisation which brings more customer thus by using their brand image and quality they can attract more online customers and can capture the market 3. They can expect more business by expanding with the help of consultancy ST 1.Provide proper training for employees in various sector which helps them to perform well. 2.Improve skills of experienced trainers through proper online training to avoid loss of opportunities. 3.Organisation with well trained employees no need to worry about quality . As the employees are trained on the client premises 4. lower threat of technological operations by using the experienced trainers’ adaptability skills through organisational stability. Internal Weaknesses (W) Lack of technical progress No online training provided Only one office to cater all demands from clients Trainers not allow on-site due to sanitary measures Employees are not computer literate. WO 1. recruit more customer service staffs to promote quality of learning environment 2. create online training to enhance skill of employees. 3. build more offices globally and in the country to grow business 4. focus on technological transformation to meet high demands for online training and sanitary measure WT 1.build customer service posts to enable better and re-organization 2. Train employees technologically to avoid threat when implementing it. 3. retains market opportunities by meeting demands of clients 1. Elaborate 4 Strategic options that will contribute to the mission and vision of MS. 2. Explain how those strategies from part 1, can maximise SO and minimise WT
MS is a training company that the following external internal environment factors.
Its vision: Our foundation to boost workplace efficiency in the region is our dedication to offer people and businesses with top-level training services.
Mission: Create and encourage outstanding quality and innovative education to build a sustainable human capital
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External Opportunities (O)
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External Threats (T)
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Internal Strengths (S)
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SO 1.Organisation can train their employees on technology basis where more number of employees can be trained in various aspects which help to prosper the business. 2.The stability of the organisation which brings more customer thus by using their brand image and quality they can attract more online customers and can capture the market 3. They can expect more business by expanding with the help of consultancy |
ST 1.Provide proper training for employees in various sector which helps them to perform well. 2.Improve skills of experienced trainers through proper online training to avoid loss of opportunities. 3.Organisation with well trained employees no need to worry about quality . As the employees are trained on the client premises 4. lower threat of technological operations by using the experienced trainers’ adaptability skills through organisational stability. |
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Internal Weaknesses (W)
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WO 1. recruit more customer service staffs to promote quality of learning environment 2. create online training to enhance skill of employees. 3. build more offices globally and in the country to grow business 4. focus on technological transformation to meet high demands for online training and sanitary measure |
WT 1.build customer service posts to enable better and re-organization 2. Train employees technologically to avoid threat when implementing it. 3. retains market opportunities by meeting demands of clients |
1. Elaborate 4 Strategic options that will contribute to the mission and vision of MS.
2. Explain how those strategies from part 1, can maximise SO and minimise WT
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