Q: A home insurance application consists of two forms:F1, which relates to the home owner, and F2, which relates to the property. On receipt, each application is processed, recorded, and separated into F1 and F2.This operation requires 10 minutes. F1 requires Activity A, for 15 minutes per unit and then Activity B for 10 minutes per unit. F2 requires Activity C for 20 minutes per unit. F1 and F2 are then combined and further processed by a loan officer for 15 minutes. All the times mentioned represent flow time at the various activities, and include the effects of waiting.

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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Operation mangement

Question 1: This is my process map. My professor wanted a process flowchart (as you can see for question A) so i'm wondering if there's a difference between process map and process flowchart and also is this enough for it? Also feel free to recreate it

Question 2: What is the bottleneck and why?

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Q: A home insurance application consists of two forms:F1, which relates to the home owner,
and F2, which relates to the property. On receipt, each application is processed, recorded, and
separated into F1 and F2.This operation requires 10 minutes. F1 requires Activity A, for 15
minutes per unit and then Activity B for 10 minutes per unit. F2 requires Activity C for 20
minutes per unit. F1 and F2 are then combined and further processed by a loan officer for 15
minutes. All the times mentioned represent flow time at the various activities, and include
the effects of waiting.
A.
Draw a process flowchart for the processes
Process separation
- 10 min
F1
F2
Activity A - 15 min
Activity C - 20 min
The path of f1: 10 + 15 + 10 + 15 = 50 min
The path of f2: 10+20 + 15 = 45 min
Activity B - 10 min
Submissions
towards the
loan officer -
15 - min
Transcribed Image Text:Q: A home insurance application consists of two forms:F1, which relates to the home owner, and F2, which relates to the property. On receipt, each application is processed, recorded, and separated into F1 and F2.This operation requires 10 minutes. F1 requires Activity A, for 15 minutes per unit and then Activity B for 10 minutes per unit. F2 requires Activity C for 20 minutes per unit. F1 and F2 are then combined and further processed by a loan officer for 15 minutes. All the times mentioned represent flow time at the various activities, and include the effects of waiting. A. Draw a process flowchart for the processes Process separation - 10 min F1 F2 Activity A - 15 min Activity C - 20 min The path of f1: 10 + 15 + 10 + 15 = 50 min The path of f2: 10+20 + 15 = 45 min Activity B - 10 min Submissions towards the loan officer - 15 - min
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