Suppose a manager colleague at your HCO says, “I don't think our culture is where it should be.” Conversely, another leader says, “I disagree. I think our culture is fine, and we spend too much money on training and rounding.” What evidence would you review to validate or clarify their concerns? How would you reach a consensus on defining “where our culture should be”? On “too much money,” or, better yet, on “the right amount of money”?

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter2: The Evolution Of Management Thinking
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Suppose a manager colleague at your HCO says, “I don't think our culture is where it should be.” Conversely, another leader says, “I disagree. I think our culture is fine, and we spend too much money on training and rounding.” What evidence would you review to validate or clarify their concerns? How would you reach a consensus on defining “where our culture should be”? On “too much money,” or, better yet, on “the right amount of money”?

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