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Mattel Social Responsibility

Decent Essays

2.0 Corporate Social Responsibility
Corporate Social Responsibility (CSR) involves an organization’s duty to respond to its stakeholders’ and stockholders’ economic, legal, ethical and philanthropic concerns (Weiss, 2014). It usually associated with business ethical activities which refer to a conception of right or wrong conduct, serving as a guide to moral behaviour (Lawrence & Weber, 2011).
In the toy industry, several ethical activities are regulated by the Code of Conduct, involving product safety, manufacturing process and business practices (Toy Industry Association, 2013). Through the analysis of the business case, there are several socially responsibility and not socially responsibility action took by Mattel.
2.1 Socially Responsible Action
CSR activity can be recognised when labour right is being …show more content…

Research claimed that Chinese firms were the most defective toy products discovered in the US market and first ranking in manufactured recalled toys according to CPSC (Anwar, 2014). The Giggles International has the recent recall due to burn hazard caused by the cut in production cost and replacing poor quality component by China manufacturer (Toyinfo.org, 2014). Mattel failed to balance the profit and safety of the products to ensure long-term sustainability.
In addition, Mattel failed to consider the protection of business’s intellectual property when outsource production to China. Since 1990s, imitation has been widely practised in China as the culture and philosophy of socialist has encouraged them to do so (Jiang, 2014). ‘Sunbucks’ can be seen in the Shanghai, and some suggested that legislation failed to be taken against these business (Zakkour, 2014). Outsourcing to China has exposure Mattel’s intellectual property toward the risk of being imitated and consumer may mistakenly purchase the unsafe imitated

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