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Essay on Microsoft Manages Legal and Ethical Issues

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Microsoft Manages Legal and Ethical Issues
S. Nevarez
Olympic College
OLRM 202: Introduction to Organizational Ethics

Microsoft is the global leader in computer software, and well recognized in the field of corporate social responsibility and philanthropy. However, since 1990 the computing giant has been plagued by allegations of antitrust violations and monopolistic, non-competitive business practices. By answering the three questions posed in Part 5, Case 7 of Business Ethics: Ethical Decision Making and Cases; this review will address how such a legal and ethical dichotomy is possible, and how the issues relate to one another in terms of corporate reputation.
1. What unique aspects of the software industry created the …show more content…

2. Discuss the role of Microsoft's leadership and corporate culture in generating a large volume of ethical and legal issues.

In the opening paragraph of a letter to employees regarding Business Conduct, Steven A Ballimer, Microsoft CEO writes:

“Microsoft aspires to be a great company, and our success depends on you. It depends on people who innovate and are committed to growing our business responsibly. People who dedicate themselves to really satisfying customers, helping partners, and improving the communities in which we do business. People who are accountable for achieving big, bold goals with unwavering integrity. People who are leaders, who appreciate that to be truly great, we must continually strive to do better ourselves and help others improve.”

In addition to a socially responsible code of conduct, community-focused initiatives, and the creation of over 15 million Internet Technology jobs worldwide, Microsoft founder Bill Gates is head of the single largest philanthropic organization in the world: the Bill and Melinda Gates Foundation, with an endowment of 37.1 billion dollars.

Even with this publicly ethical image, Microsoft has been mired in litigation since 1990, and has paid billions of dollars in legal settlements and fees to address allegations of anti-competitive business practices. Hollywood even jumped on the bandwagon with the 2001

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