Organizational Structure Paper
Mayfield G. Parker
MGT/230
May 24, 2012
Organizational Structure Paper
The organizational structure of the Cheesecake Factory demonstrates how organizational function, and organizational design can lead to having a successful franchise. “The company operates 150 upscale casual dining restaurants under the “Cheesecake Factory “brand“ (Datamonitor, 2011). The company utilizes point of sale cash register system to maintain financial and accounting controls in restaurants (Datamonitor, 2011). The company is known for the variety of flavors in cheesecakes, and also offers a wide selection of food to choose from in their daily menu’s.
Structure
The Cheesecake factory utilizes Hierarchal structure
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Another aspect of its success is how it functions is in the human resources department. The company has been recognized for being innovative and effective for its stay interviews and manager certification programs (Ruggles, 2011). “"Their turnover rates for both management and hourly employees were among the lowest in their industry segment,? said Joni Doolin, founder of the People Report, a research firm and sponsor of the conference along with Black Box Intelligence, another research firm” (Ruggles, 2011). Instead of performing exit interviews the company utilizes stay interviews designed to improve working conditions to impress upon employees to stay. In order to efficiently monitor sales and inventory the company utilizes a Point of Sale(POS) system as items are rang up in the register providing at real time key spending and income factors.
Organizational Design
The company is geographically located in most major united states locations. It employs a hierarchal organizational design. One of the contributing factors to its success is the company’s success in providing a dining experience for its customers that excel in choices, price, customer service, and serving size. The company is known world-wide for its delicious cheesecakes with the key factor being the variety.
Conclusion
The Cheesecake Factory stands out as a full service restaurant, being much younger than Burger King, and Steak n Shake. By
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This paper is about Panera Bread Company and the strategy it employs to become the best brand name of fresh bread in the United States. Panera Bread specializes in providing fresh goods, made-to-order sandwiches, salads, soups, custom roasted coffees and other cafe beverages. The company generates revenues through three business segments: company bakery-café operations, franchise operations and fresh dough operations. The company’s bakery-café operations segment is comprised of the operating activities of the bakery-cafes, owned directly and indirectly by Panera. Their franchise operations segment is comprised of the operating activities of its franchise business unit, which licenses qualified operators to conduct business under the Panera
While completing the readings for the week titled “Experiments in Organizational Structure” I noticed two themes, self-managed teams and organizational culture. There was a clear divide of organizational culture between the companies such as Moosewood Collective and Zappos versus Amazon and Enron. The readings for the week were well-rounded and demonstrated that each culture had positive and negatives. However, research can enhance what organizational culture has been found to be the best culture in creating successful companies, which is not expanded on in the readings. Additionally, some of the readings focused on companies that had no hierarchy and how the lack of hierarchy allows for leaders to emerge. This idea relates to the literature on leadership in self-managed teams and how that may or may not be beneficial for a company. Therefore, this issue paper will critique the organizational structural practices that the companies in the assigned readings have been using. Additionally, this issue paper will add more insight into what has been found in research that can support or add improvements to the organizational decisions the companies in the assigned readings have made.
(c) Analyse the structure of your organisation with reference to the structural dimensions of formalisation, complexity and centralisation. Do these structural features help or hinder the ability of your organisation and/ or department to achieve its objectives? Explain, referring to relevant examples in developing your answer (750 words).
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Dess, G. G., Lumpkin, G. T., Eisner, A. B., & McNamara, G. (2012). Strategic management: Text and cases (6th ed.). NY: Mcgraw Hill-Irwin.