MEMORIAL UNIVERSITY OF NEWFOUNDLAND FACULTY OF BUSINESS ADMINISTRATION Social Media and Outdoor Recreation The vital role of information systems including social media in the launch of a new outdoor recreation company in Newfoundland, Canada. Jordan Loder (201213535) 3/22/2016 Executive Summary Social media is a technological tool that allows users to share information (Business Dictionary, n.d.). Other common features include the ability for visitors to create personalized profiles or accounts where they can post information for others to view and the ability to link their accounts to others (Nations, n.d.). Within the term the “social” component means sharing with others and the “media” component refers to the technology that allows for the sharing (Nations, n.d.) Social media is a survival necessity in today’s business world, though different businesses are likely to use it in different ways. In a business specializing in outdoor recreation, participation in social media is vital. The company should have an active presence in social media forums that are popular amongst its primary target market which is likely to be young, active adults. The top social media tool used among teenagers and young adults is Snapchat, followed closely by Facebook and Instagram (Statista, 2016) so the company should prioritize those. The company should take the knowledge of the top social media tools among their audience and make every effort to engage with its audience on these
The use of social media marketing has become a standard way in which organizations advertise their products or services. Social media marketing allows consumers to have immediate access to other consumers reviews or to post a review about a product or service. There is engagement between the company and the consumer (Evans, Dave 2010). Social Media emerged in the late 1980’s when websites such as Prodigy, Compuserve and America Online. Prodigy was first of it’s kind and was known as a ”consumer online service”. Half of the page is devoted to advertising. Facebook, Twitter, Myspace, Hi5, Bebo and Orkut are all social media platforms that are utilized as platforms today.
The definition of social media Wigmore provided is that the collective of online communications channels dedicated to community-based input, interaction, content-sharing and collaboration. (2014) Social networks have evolved into online communities. They can be based around all sorts of thing like friendship or common interests, which allows file sharing, blogging and often-incorporate content from all sorts of other
One of the key roles of social media from a marketing perspective is the development of a client based platform. It is becoming an increasingly important part of any business’s marketing. Businesses can utilize existing online platforms to build networks of current and potential clients. By being active online allows businesses to connect with their customers in innovative ways to become a trusted source of information and convey the passion they have for their industry.
Social media has now become a part of our modern day society and has a huge impact on our lives on a daily basis. Social media is the use of web and mobile-based technology to support interactive content. This content tends to be user generated and then might be promoted by other users to a new outlet or audience. Social Networking is a great
We cannot deny how big of an impact social media has on our lives now, not only on people but businesses too. It has opened a whole new door to the business world and given them a big opportunity to interact and attract a larger amount of customers. It’s given us a new and faster way of communication by exchanging pictures, stories, news, blogs, online discussions, etc. In exchange businesses have benefited by a long shot just by the click of a button. With the help of the Internet a company no longer is dependent on a particular customer base to survive because now it can reach out to a worldwide audience within seconds. It’s imaginable the countless business attributes of all social media to this day and still is growing. Social media
Even though the original intention and many conservative business people still see social media as only intended for connecting friends, it has grown to be an important tool in management of both business and customer information as well as a marketing tool. As a result, social media has been one of the best business innovations in transforming the way business is transacted. Regardless of the conservative lot mentioned above, majority of business leaders have taken up social media as a tool in management of employees, marketing and communication.
Social media is capable of connecting a brand with its consumers and discover how they are being perceived, it also has the power to change perceptions and identify the key people within the business network. The unique feature of social media is that it can provide corporations and businesses solutions developed through operating with consumers and stakeholders. Basically, social media serves as a visible connection to one’s corporation and its stakeholders, consumers, suppliers, etc, who each have a defined role within the system to filter and regulate information. As mentioned earlier, the influence of social media is spreading in a proliferative pace that has resulted to an essential transformation in society, technology and business customs.
The term social media generally refers to communication technologies and interactive platform, such as Facebook, Instagram or Twitter. A further definition is given by Kaplan and Haenlein (2010) who described it as a group of Internet-based applications that allow the creation and exchange of User Generated Content, and emphasizes that any user of social media can be a content creator and can distribute to a network of users. In a broad term, social media is the social interaction via online information and communication technologies
Social media is integrated into the culture of businesses and consumers alike. Part of our marketing plan is to utilize these resources to grow our brand and educated our consumers. “Social networks and blogs are the foremost online destination in each country, accounting for the majority of time spent online and reaching at least 60% of active Internet users” (Vernuccio, 2014). We plan on taking advantage of this free source of advertising and marketing tools. Social media is a great tool to make headway into the market share of our target market. Two avenues that we will use heavily in the social media networks are Facebook and YouTube.
Social media provides an easily accessible way for an organization to inform and educate its customers and potential customers. Social media is used to engage the community,which sets it apart from old news outlets that really only provided one-way communication (Schlinke, and Crain, 2013). How can a company engage the community? They do this by choosing the most appropriate platform and starting those conversations within the community. Therefore, advertisers that use social media should be cautious in creating blanket advertising plans to cover all audiences and all social media (Minton, Lee, Orth, Kim, Kahle, 2012).
Today, many businesses are experiencing the effects of social media. Government, businesses, and communities interact through social media and use it to access their investors and potential customers. According to Donovan (2016), “Most types of businesses today make use of different tactics and techniques to make a significant exposure of their website to its target customers.” The goal is to use social media to maximize their potential in order to be one of the strongest participants in the business world.
Social media can be defined as websites and applications that enable users to create and share content or participate in social networking. As a phenomenon of only the past couple of decades, it has certainly changed the way we live our everyday lives. Whether socially or professionally, it opens the door to incredible amounts of information; most of which is freely shared.
internet. They use examples from use of social media by large companies such as Dell, Best Buy, Fiskars, Chevrolet, and CBS. They looked at how each company had made use of this new resource, and how each one has capitalized on its advantages. They then broke down their findings into specific categories of how each company was using the "social web". These categories are Listening, Talking, Energizing, Supportingand managing. They also researched how different departments in one company could use each of their social media categories.
Social media campaigns provide an insight into the competitive market to improve the communication and the brand identity of an organisation (Keller, 2014). In the case of the tourism industry, social media like Facebook, LinkedIn and Twitter help firms to expand their brand reach by building a relationship with customers through an open conversation process (Ammerman, 2015). A social media campaign helps the tourism industry to achieve more customer satisfaction and loyalty. Considering the words of Ramaseshan and Stein (2014), it is essential for a social media campaign to select a suitable social media platform for engaging the customers with the right choice of messages. Therefore, a tactical plan for a social media campaign is going to be developed for Shropshire Hills Tourism, UK. The tactical plan attempts to create potential leads by developing a photography competition campaign on Facebook.
In the upcoming executive meeting Aaron Zhou the e-commerce department head has to persuade the CEO to dedicate more resources towards social media in order to increase online sales short term and market share in long term. So how can decathlon china use social media effectively to attract more customers online towards its brand? And what missing Framework Zhou should use to measure the effectiveness of using Social Media as a marketing tool?