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The Servant As Leader By Robert Greenleaf

Decent Essays

The Successful Servant-Leader
Servant leadership, as it applies to the modern world, is a concept that Robert Greenleaf defined in his influential 1970 essay, The Servant as Leader. Greenleaf’s essay explains that servant leadership is an amalgam of concrete leadership styles and “fragments of data” that came to him through “intuitive insight” (1970). Having worked at AT&T from 1926-1964, he accumulated a number of leadership qualities throughout his professional career. After retirement he began teaching at Harvard Business School, but became distressed by younger generations and their rebellious attitudes. After careful consideration, he decided institutions were doing a poor job of serving, so they were doing a poor job of leading. His …show more content…

The servant-leader will communicate diplomatically and carefully (Marquis & Huston, 2015). The servant-leader has moral maturity and thinks, acts, and judges ethically with a strong sense of self (Liden, et al, 2014). The list can be enhanced depending on the situation, but as a nursing student, there are characteristics I value as the most important servant-leader qualities.
The Three Most Important Servant Leadership Characteristics The field of nursing is one of the quintessential servant roles in our society today. We serve by taking care of our patient’s physical and mental (and sometimes spiritual) health. As a nursing student, there are three main characteristics that I have seen modeled in leaders that I think are most important to a servant-leader’s success. In my own practice, I hope to focus on all servant-leader characteristics, but these in particular as I strive for a lengthy and fulfilling career. Firstly, it is not enough to be a good listener, one has to be an active and deep listener, with the true ability to understand what the other person is saying (Marquis & Huston, 2015). A servant-leader does not interrupt to argue, validate, or refute points, but allows free expression of the person to whom they are listening (Hunter, 1998). This demonstrates a contemplative as opposed to a reactive style, which builds trust with other people. When we have truly understood and not just heard our patient,

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