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USAA Organizational Structure Paper

Decent Essays

Organizational structure refers to the way that an organization arranges people and jobs so that its work can be performed and its goals can be met. According to USA their structure states in order to provide clear alignment and focus for the planning process of USAA’s organizational structure, a planning team was assembled with strategic-thought leaders to author a strategic market outlook.

USAA’s top 5 Organizational Structure Goals
• Distribution and Service Scalability
• Digital Transformation
• Infrastructure Modernization
• Member information and Asset Protection
• Employee Skills and Expectations

Distribution and Service Scalability By simplifying and automating business processes, understanding and ensuring a common language and viable approach to problem solving USAA continually strives to meet the ever-increasing member needs of simplicity, personalization and …show more content…

For protection of USAA’s assets, property and member information, “If USAA were to be attacked the Unified Command Center would activate the incident management team and focus the entire enterprise to rapidly provide a fully integrated response.” (USAA Handbook, 2015)

Employee Skills and Expectations USAA employs more than 23,400 personnel at its offices throughout the country, (https://en.wikipedia). USAA fully believes in empowering their employees, by encouraging employee growth through purpose-driven and meaningful work, promoting internal mobility by offering career opportunities and inspiring through a flexible and supportive work environment . Encourage employees to be themselves, working in a style that suits them but adhering to USAA’s mission and work ethic’s. By developing leaders that explore options, and are innovation driven, USAA has become the employer of

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