The staff training centre at a large regional hospital provides training sessions in CPR to all employees. Assume that the capacity of this training system was designed to be 2100 employees per year. Since the training centre was first put in use, the program has become more complex, so that 1500 now represents the most employees that can be trained per year. In the past year, 1350 employees were trained. a) Calculate the efficiency and the utilization of this system. b) If the number of employees who signed up for training next year is 1475, what is the efficiency and utilization rate for next year?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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The staff training centre at a large regional hospital provides training sessions in CPR to all employees. Assume that the capacity of this training system was designed to be 2100 employees per year. Since the training centre was first put in use, the program has become more complex, so that 1500 now represents the most employees that can be trained per year. In the past year, 1350 employees were trained.
a) Calculate the efficiency and the utilization of this system.
b) If the number of employees who signed up for training next year is 1475, what is the efficiency and utilization rate for next year?
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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,