Case Study Of Marketing And Brand Management At Birlasoft

The Aditya Birla Group is an Indian multinational conglomerate named after Aditya Vikram Birla, headquartered in the Aditya Birla Centre in Worli, Mumbai, India. It operates in 40 countries with more than 120,000 employees worldwide .The group was founded by Seth Shiv Narayan Birla in 1857. The group started its career in sectors such as viscose staple fiber, metals, cement (largest in India), viscose filament yarn, branded apparel, carbon black, chemicals, fertilizers, insulators, financial services, telecom (third largest in India), BPO and IT services.

A brand is an organisation, product or service which has created an emotional connection with their consumers in order for them to favour their brand over their competitors. It is incredibly important for brands to keep up their image and one little thing could change the global perception of a business. It takes a lot to maintain a brand image that has been built up over a long period of time and even more to regain it if that reputation is lost. Brands are created through various different aspects such as their visuals, tone of voice, advertising, actions and reputation. The combination of these will leave their consumers with long lasting emotions and perceptions of a particular brand and will effect whether they support a business or not and whether they would favour or avoid it. When a brand looses their image it can cost a lot of money and time to rebrand to prevent complete failure of the product or service.

First of all, a strong brand can be seen as the condition for organisations to expand products, offer more service, and introduce new products (Chernatony and McDonald, 2003). Secondly, a strong brand can lead to growth marketing communication effectiveness (Keller, 2009). ‘To build a strong brand, the right knowledge structures must exist in the minds of actual or prospective customers so that they respond positively to marketing activities and programs in these different ways.’(Keller, 2003, p. 140) Furthermore, Kay (2005) asserted that the strong brand can be seen as a resource of management, which make brand extension easier and useful to build distribution network. Companies are not treated by the intermediaries (Chernatony and McDonald, 2003). Moreover, companies are comparatively easier to change price if they have strong brands. As Henderson, et al (2003) said, a strong brand can allow for premium pricing even still remain loyalty customers, which help companies to survive in the intensive competitive market.

Aditya Birla group is a US $41 billion multi-billion conglomerate; headquarter in Worli, Mumbai, India. It is third largest Indian private sector conglomerate after Tata group and reliance group. It is in the league of fortune 500, having an employee force over 120000, belonging to 42 nationalities, over 50% of its revenue comes from overseas and it operates in about 36 countries.

1. A brief history of the brand: origins, key stages in its growth , etc.

Mr. Eddy Myara (salesman) expressed that the company has a clear brand strategy “Being known today as a reliable “type B” brand and to transform is the future to be a “type A” brand with a large collection of mobile phones”. The respondents at Konrow explained that the fact that they have a brand strategy is helping them to segment their customers and respond easily to customer’s needs. They are working with a new brand and it’s

number of tools are available to assess and manage corporate brands proactively. In this article the

ISBN: 0-324-39865-4ReviewHardcover, 160 pagesThe Case For B2B Branding (by Bob Lamons) is a refreshing overview of the principles of business branding. The book is divided into two clear-cut and well defined sections: part one details the “seven simple steps to effective brand image management”; the second part details twenty-one B2B “branding” case studies from some of the world’s best known (and less well known) business and industrial companies. This section is a gem: the Intel “story”, for example, includes visuals from the early unsophisticated Intel campaigns for the 286 and 386 chips; hard to believe it’s

“A successful brand is an identifiable product, service, person or place, augmented in such a way that the buyer or user perceives relevant, unique added values which match their needs more closely. Furthermore, its success results from being able to sustain those added values in the face of competition.” (DeChernatony, L. McDonald, M. 1998)

This report will explain how Intel has developed a mechanism to align its branding and marketing strategy with those of clients in the home and office market computing sector. Intel’s use of an integrated co-branding

Fisher & Paykel back heritage back to the 1930s with the design of complete products under license. Originally force recognized by the founder of the society in which they convinced the plan is challenging and predictable electrical device manufacturing system.

HCL has an extensive global network of offices and centres that provide effective and seamless service to customers throughout the world. HCL’s “Think Global, Act Local” IT Management framework collaborates the global service

Peter Drucker, who is claimed to be “the greatest management thinker of the last century”[2], once declared: “The automotive industry is an industry of industries”[3]. The automobile industry exists for more than a century and tracing the changes and development that took place there could tell volumes about the human history. In some way automotive industry reflects it, but if one looks deeper into it one could notice that in some way the industry itself formed the history of the 20th century. Though the industry is market driven now, it was not always like that. The example of Henry Ford producing just one car model with

The international marketing is enhanced by the need of understanding the similarities and the differences of the markets in different countries. Therefore, to be able to create a strong competitive advantage, it is required to keep in mind how important it is to have the right brand positioning in mind.

Birla Tyre is a division of Kesoram Industries, founded in 1991. They manufacture tyres of automobiles, motorcycles, commercial vehicles, farm vehicles and heavy earth-mover machinery. It then collaborated with world-class tyre manufacturer Pirelli, in the production and development of its tyres. Since then, Birla Tyres has built a solid reputation for quality and is now recognized as one of the best manufacturers around.