preview

Disintermediation In Health And Social Care

Decent Essays

Disintermediation, in the context of healthcare, enables consumers to have direct access to their electronic health records, and other personal data (3, p.5). The main problem arises when the consumers get lost in the ocean of information, often landing in the wrong or irrelevant information, while bypassing the middleman (3, p.5). However, apomediaries, that includes Web 2.0 approaches, can guide and move the users to appropriate and accurate information, by partly taking over the intermediary role (3, p.5). Some of the deciding factors that determine consumer preference for apomediation are, expertise in specific area where they can seek information and support, autonomy, and self-efficacy (3, p. 7). For example, a patient with cancer may

Get Access