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Lean Thinking and Six Sigma

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1.1 Lean Thinking: Lean Thinking is an improvement approach to improve flow and eliminate waste that was first introduced in 1987. At the beginning, Lean describes production methods and product development, when compare to traditional mass production processes, which produce more with higher quality and in a short time. The Lean’s goal is to develop a way to specify value, line up value to create value in the best sequences, conduct these activities without interruption and perform them more effectively (Womack and Jones 2013). Lean Thinking helps the removal of waste and anything unnecessary to produce the product or service. Lean methodology is a “back to basics” approach that places the needs of customers first through five steps: 1. Define value as determined by the customer, identified by the provider’s ability to deliver the right product or service at an appropriate price. 2. Identify the value stream: the set of specific actions required to bring a specific product or service from concept to completion. 3. Make value-added steps flow from beginning to end. 4. Let the customer pull the product from the supplier, rather than push products. 5. Pursue perfection of the process. In order to meet today’s healthcare system’s needs, Lean Thinking was introduced in to healthcare to deal with less staff exertion, less technology, less time, and less workspace while providing patients, physicians, nurses, and administrators with a high level of service, and implementing

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