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Modern Material Inc Case Study

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Contents Objectives 1 Company Background 2 Introduction of Supply-Chain-Management 2 Key Individuals and their Effectiveness 3 Companies Involved 5 Organizational Issues: 6 Business Processes Impacted 7 Management Takeaway 10 Areas of Agreement 10 Areas of Disagreement/Concerns 11 Recommendations: 12 Lessons Learnt 16 References 17

Objectives
(What do you think the author is trying to demonstrate or bring out in the case?)

* A company’s competitive position and profitability can be improved through the use of Supply Chain Management System (SCMS) which if successfully implemented will lead to exemplary customer service. (Oz, 2009) * System requirements should be clearly defined and the necessary …show more content…

He believed that improving customer service would give MMI competitive advantage and subsequently pushed to develop the company’s Supply Chain Management (SCM) by reengineering its business processes and having efficient information systems to support this drive. He used his seniority to motivate workers to do their best. It can be argued that Woodson was very effective in carrying out his role and drove change within the organization by utilizing several soft techniques. After all, he promoted the project among employees, extolling its benefits and how it would ultimately improve the company. His knowledge about the system and strategies was not shared with others, hence when he departed in 2000, the project was in trouble. Being responsible for a project of this magnitude, he could have ensured that the policies and procedures re succession planning were properly developed and documented. Overall, Woodson was effective given the limitations identified above.

2. George Leach, Director of Planning in Construction Division Although Leach was a sophisticated IT user, he never had the IS expertise to undertake the SCMS project. The case postulates that he understood the SCM process. However, understanding SCM and being a user of technology does not necessarily translate into someone who has the skills/expertise to ensure that the system is well

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