P5 Unit 4 Business

Production – Having a good production team can help your business stay up to the task of handling all of your demand needs. Knowing your production costs and the speed your employees can complete a task will help you to figure out how much profit can be made of an item. This can be done by taking in the time factor when working on a particular job and the parts required. The speed and quality of production plays a big factor in the company and keeping it running. Our employees in the business who are in the production department will be the engine room of the business. We would strive to keep them comfortable and provide them with enough down to make sure they are not over worked and stressed, which will give us better quality in

Information is made from Data that is numerical which is changed and used to make it seem sense. For an example train timetable, the number of trains and how much it weights.

We will have workforce of six people Brew Master, Finance, Operations, Marketing, and Productions along with guidance and lots of effort on the teamwork, we feel that we can make Keller Richmond Brewery a name that will be synonymous with great taste and high quality. We will initially produce core beers: HouKeg Lite, Down South Stout, Amber Waves of Hops IPA and K-Root Beer will be the initial year

Accountancy Hub is a UK firm of Accountants based in North West London, established in 2009. Our firm provide a wide range of services in the areas of Accounting, Taxation and General business advising of businesses and individuals.

P5 - Design a promotional campaign for a given product/service to meet the needs of a given campaign/creative brief.

Customer Relationship Management (CRM) is a tool that helps track, manage and supply information about customer’s interactions with an organization to help contribute to customer satisfaction that leads to customer loyalty. Additionally, CRM programs provide tools and applications designed to target their efforts on the most profitable customers, target new potential customers, and generate sales and maintain relationships with customers contributing to a greater market share.

Customer service management (CRM) is how an organization manages all aspects of a customer’s relationship with a company. “CRM allows an organization to gain insights into customers’ shopping and buying behaviors. Every time a customer communicates with a company, the firm has the chance to build a trusting relationship with that particular customer” [3]

When implementing a new CRM system, the goal is to have proper systems in place as the company grows and, ensuring that we always have the visibility and control we need to focus on selling more and servicing customers better

Extensive research has been conducted on Customer Relationship Management to link business performance to CRM competence. CRM implementations have that capacity of improving the overall organizational performance especially in the important areas of customer acquisition, retention and development. The availability of empirical evidence has established a different

CRM is an acronym for customer relationship management, and the software products are designed to improving customer satisfaction. Broadly, a CRM provides software that allows a business to track customer relations, trends, and transactions that determine effectiveness of sales campaigns

In order to establish a suitable CRM system and increase the success rate, understanding CRM processes is especially important. Building CRM system, there are many works need to do(). Firstly, the target customer market should be identified. Different customer strategies are focused on different target customer markets based on their profitability. Then, firms set customer objectives, for example, acquire customer satisfaction and loyalty. After that, the leaders and managers should support and commit the implementation of a CRM system. At the same time, when companies change their targets, a plan about changing

Many software were used for the different purposes that might cause the gap on each departments’ communication and waste time and money (Tommy, T, 2014). In recent years, many CRM software adjust to an integrated CRM system which combines each department needs and integrates all the information together. The new principle of CRM is combining marketing, sales, orders and support. Illustrated in Figure 2.

Customer Relationship Management (CRM): Customer relation management (CRM) is a cross functional enterprise system that computerizes numerous customers serving form in direct marketing, sales, customer service and accounting management. CRM allows a company to distinguish and focus on their best customer so that they can be held as a loyal customer for a longer period of time.

CRM systems are customer relationship management platforms. The goal of the system is to track, record, store in databases, and then the

Customer relationship system or we called it CRM, which is the one of the information system that has been used by Prudential Assurance Malaysia Berhad. Customer relationship management is a type of software application. Employees can manage customer information by using CRM. The relationship between company and their customers can be grown in long-term and stable. This system’ primary concept is to keep the business operational through finding and maintaining clients. All departments in the same building can keep track of other department processes such as customer service. Technology is required for customer relationship system to organize and analyze business processes.