A Northwest Airlines ticket counter forecasts that 30 people per hour will need to check in. It takes an average of 1.5 minutes to service a customer. Assume that interarrival times and service times are exponential and that all customers wait in a single line for the first avaliable agent.If we want the average time a customer spends in line and in service to be 3 minutes or less, how many ticket agents should be on duty? 1.A Northwest Airlines ticket counter forecasts that 30 people per hour willneed to check in. It takes an average of 1.5 minutes to service acustomer. Assume that interarrival times and service times areexponential and that all customers wait in a single line for the firstavailable agent.If we want the average time a customer spends in line and in service tobe 3 minutes or less, how many ticket agents should be on duty?a)1b)3.c)2d)4)

The time when a customer comes to get service or buy something in an area is known as their arrival…

A Northwest Airlines ticket counter forecasts that 30 people per hour will need to check in. It takes an average of 1.5 minutes to service a customer. Assume that interarrival times and service times are exponential and that all customers wait in a single line for the first avaliable agent.If we want the average time a customer spends in line and in service to be 3 minutes or less, how many ticket agents should be on duty?

A Northwest Airlines ticket counter forecasts that 30 people per hour will need to check in. It takes an average of 1.5 minutes to service a customer. Assume that interarrival times and service times are exponential and that all customers wait in a single line for the first avaliable agent.If we want the average time a customer spends in line and in service to be 3 minutes or less, how many ticket agents should be on duty?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 9P

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