Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Question
Chapter 5, Problem 17P
Summary Introduction
Interpretation: Design capacity of parking garage.
Concept introduction: Efficiency is the capability to prevent energy, money, effort, wasting materials and time in doing something or in generating a required result
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A mom and pop car wash with 1 drive through lane gets an average of 4 cars per hour,
with a Poisson distribution. The washing and drying process has a mean of 12 minutes, M=
exponentially distributed, and a car cannot enter the lane until the car in front of it is
finished drying (there can only be one car in the lane at one time). Due to the location,
there is only space enough to hold 5 cars in line waiting to get washed. However, they
rent space from the empty lot next door that is large enough to hold as many cars as
needed. They decided to rent a section that will hold only 3 cars.
a) If they decide to rent a section that will hold 3 cars, what will you solve for to
determine the probability that they will still turn cars away?
b) They promise each customer their money back ($10) if it takes longer than 30
minutes to get their car washed (from the time they enter). They are open 8
hours per day. How much money can they expect to give away per day?
In an M/M/1 queueing system, the arrival rate is 7 customers per hour and the service rate is 12 customers per hour.
Note: Round your answers to 3 decimal places.
What is the probability that the server will be idle?
What is the probability of having exactly 4 customers in the system?
What is the probability of having 4 or fewer customers in the system?
Customers arrive at a one window drive according to a poison distribution with mean of 10 minutes and service time per customer is exponential with mean of 6 minutes. The space in front of the window can accommodate only three vehicles including the serviced ones. Other vehicles are have to wait outside this space. Calculate:a. A. probability that an arriving customer can drive directly to the space in front of the windowb. Probability that an arriving customer will have to wait outside the directed space c. How long an arriving customer is expected to wait before getting the service?
Chapter 5 Solutions
Practical Operations Management
Ch. 5 - Prob. 1DQCh. 5 - Prob. 2DQCh. 5 - Prob. 3DQCh. 5 - Prob. 4DQCh. 5 - Prob. 5DQCh. 5 - Prob. 6DQCh. 5 - Prob. 7DQCh. 5 - Prob. 1PCh. 5 - Prob. 2PCh. 5 - Prob. 3P
Ch. 5 - Prob. 4PCh. 5 - Prob. 5PCh. 5 - Prob. 6PCh. 5 - Prob. 7PCh. 5 - Prob. 8PCh. 5 - Prob. 9PCh. 5 - Prob. 10PCh. 5 - Prob. 11PCh. 5 - Prob. 12PCh. 5 - Prob. 13PCh. 5 - Prob. 14PCh. 5 - Prob. 15PCh. 5 - Prob. 16PCh. 5 - Prob. 17PCh. 5 - Prob. 18PCh. 5 - Prob. 19PCh. 5 - Prob. 20PCh. 5 - Prob. 21PCh. 5 - Prob. 22PCh. 5 - Prob. 23PCh. 5 - Prob. 24PCh. 5 - Prob. 25PCh. 5 - Prob. 26PCh. 5 - Prob. 27PCh. 5 - Prob. 28PCh. 5 - Prob. 29PCh. 5 - Prob. 30PCh. 5 - Prob. 31PCh. 5 - Prob. 32PCh. 5 - Prob. 33PCh. 5 - Prob. 34PCh. 5 - Prob. 35PCh. 5 - Prob. 36PCh. 5 - Prob. 37PCh. 5 - Prob. 38PCh. 5 - Prob. 1.1QCh. 5 - Prob. 1.2QCh. 5 - Prob. 1.3QCh. 5 - Prob. 1.4QCh. 5 - Prob. 2.1QCh. 5 - Prob. 2.2QCh. 5 - Prob. 2.3QCh. 5 - Prob. 3.1QCh. 5 - Prob. 3.2QCh. 5 - Prob. 3.3QCh. 5 - Prob. 3.4Q
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- A single server queuing system with a Poisson arrival rate and exponential service time has an average arrival rate of 9 customers per hour and an average service rate of 13 customers per hour. The probability of 6 customers in the system is : a. 0.9661 b. 0.8899 c. 0.3077 d. 0.03388arrow_forwardBBA Bank (a fictitious one) has a drive-through teller window and observed that 15 customers arrive for service per hour, on an average, and the average service time per customer is 3 minutes. Assume inter-arrival time and service time follow a negative Exponential distribution. The bank hires you as a consultant. You guess that this is an M|M|1 system and you are required to determine the following: Probability (teller is busy) Probability (teller is idle) Probability of 3 customers in the system. Average number of customers waiting for service, that is, number of autos in the line excluding the one at the teller window. Average number of customers in the system, that is, number of autos in the line including the one at the teller window. Average time a customer spends in the system, that is, waiting time plus service time. Average time a customer spends in the waiting line before reaching the teller window.arrow_forwardEach airline passenger and his or her luggage must be checked to determine whether he or she is carrying weapons onto the airplane. Suppose that at Gotham City Airport, an average of 10 passengers per minute arrive (inter-arrival times are exponential). To check passengers for weapons, the airport must have a checkpoint consisting of a metal detector and baggage X-ray machine. Whenever a check-point is in operation, two employees are required. A checkpoint can check an average of 12 passengers per minute (the time to check a passenger is exponential). Under the assumption that the airport has only one checkpoint, answer the following questions:a. What is the probability that a passenger will have to wait before being checked for weapons? b. On the average, how many passengers are waiting in line to enter the checkpoint? c. On the average, how long will a passenger spend at the checkpoint?arrow_forward
- At the Franklin Post Office, patrons wait in a single line for the first open window. On average, 100 patrons enter the post office per hour, and each window can serve an average of 45 patrons per hour. The post office estimates a cost of $0.10 for each minute a patron waits in line and believes that it costs $20 per hour to keep a window open. Interarrival times and service times are exponential. a. To minimize the total expected hourly cost, how many windows should be open? b. If the post office's goal is to ensure that at most 5% of all patrons will spend more than five minutes in line, how many windows should be open?arrow_forwardWhy do waiting lines form at a service facility even though there may be more than enough service capacity to meet normal demand in the long run?arrow_forwardA bank has 1 enquiries staff and six tellers. Customers enter the system and walk up to the enquires counter for the enquiries queue or they go to the tellers station where they join a single queue for the 6 tellers.The arrival rate at the enquiry counter, lambda 8 customers per hour and the service rate at the enquiry counter, Mu 6 minutes per customer. The arrival rate at the tellers’stations, lambda 10 clients per hour and the service rate at the tellerstations, Mu 4 minutes per client. Find the total time customers spend at the bankarrow_forward
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