Activity 1 The Human Resource Professional (HRP) Map displays a clear idea about the required HR skills, knowledge and behaviour to lead the organization to successes. The HRP Map covering of 10 professional areas, 8 behaviours and 4 bands. Sarah Miles (2009), CIPD organizational development director, said: "This is a complete rethink of professional standards, not just a simple face-lift, and that 's not something you can turn around in a short time." Human resource professional areas describes what HRs need to know (knowledge) and what need to do (Activities) at four bands of professional capability in each HR professional area. The core professional areas of the HRP Map are Strategy, Insights and Solutions and Leading and Managing …show more content…
This way of analysis will find out the real view of the customers’ needs and will guide the HR professional to balance several perspective and determining which get priority. “For instance, managers may value high levels of production and long work hours whereas employees may value more time off and a focus on work/life needs. Effective HR customer service will work with both groups to find the right balance” Leigh Richards (2012), eHow Contributor. The customers verify in two types, internal and external. Here we will consider the internal customers for its direct effects on the company and its ongoing processes as employees, managers and technicians. Their needs are differ as training, reports, CVs, tools and hardware and sometime conflict with others. In the divergent of the customers need; the HR professional have to take accurate and impartial clear decision on that. The HR choice will depend on the most important and effective on the organization in a timely manner as the training in the development of new strategy or plan before other needs. To communicate effectively in the organization between customers; e-mails, chats (WhatsApp/BlackBerry/Skype) and direct phone calls are most useful. E-mails are used as formal communication tool between different customers and can be archived for future need but it can be a reason to delay the response either by the user or by telecommunications’
The needs of customers may sometimes be conflicting (for example, managers want production results and longer working hours whereas employees want more time off and focus on work/life balance).
The report will discuss the CIPD HR Profession Map and how the framework and standards within it define a HR professional. The professional areas, the bands and the behaviours will be outlined and the two core professional areas as well as two behaviours will be evaluated to explain how they uphold the concept of ‘HR Professionalism.’ Examples from the knowledge and activities in band 2 will be used in support.
1. Briefly explain how the CIPD HR Profession Map defines the HR profession, including the professional areas, the bands and the behaviours.
The HRPM is a visual illustration of the activities, skills and behaviours required to be effective in an HR role. It based on information and best practice shared globally by HR professionals. Many organisations around the world now use it to benchmark their HR capability.
The HR Professional Map is designed to identify the skills and behaviours all HR practioners should portray within their role. The map acts a guide of professional competence and how a practioner can develop their skills to move up to the next level of competency. The map can be applied to all HR professionals at all levels within any organisation. The map is made up of
The needs of customers may sometimes be conflicting (for example, managers want production results and longer working hours whereas employees want more time off and focus on work/life balance).
They are specialist areas which identifies the activities and knowledge that is needed to provide Specialist HR Support.
In 2009 the CIPD conducted a report on what human resource practitioner's did, their roles, and activities.They interviewed practitioner's from a large number of professions across different sectors and the result was the production of the HR professional map, that does not focus on job titles, but instead focused on the skills and behaviours. It is simple, flexible and can be used as a whole or in part. Starting with and including the two core professional areas, it consists of ten professional
My report briefly summarise the CIPD Profession Map, then I would like to make comment on the activities and knowledge specified within one professional area first. The second part my report will outline how an HR/L&D practitioner should ensure the services provided are timely and effective.
The CIPD Profession Map (previously known as the Human Resource Professional Map – HRPM) was developed in 2009 by HR professionals, for HR professionals. It is an online self-assessment tool used to explain how HR can add value to any organisation in the UK and around the world, regardless of the organisation size or sector they are working under.
The map divides Human Resources into 10 professional areas, each further divided into four bands whilst also including 8 desired behaviours. The 10 Professional
The strategic plan that an organization develops requires help from the HR department in order to be successful. Strategy development is needed for an organization to be competitive within their industry. When an organization develops a strategy, they will include their goals and objectives as stepping stools towards success” The effective development and implementation of strategy depend on the strategic capability of the organization, which will include the ability not only to formulate strategic goals, but also to develop and implement strategic plans through the process of strategic management” (What Is Strategic HR?, n.d.). During strategic planning, an organization will identify what is needed to reach their goal, and one of the most important components is human capital. The organization will depend on HR to access what their
This can result in business profit like its leads broad view of the each and every customer so that we can’t miss any issues unresolved. Every employee will access customer profile and history so that they can easily understand the problems and solutions of the individual customers and they will analysis on that basis so employees may change the strategies to suitable to the customers.Finally they will deliver the substantial and expert sale, marketing and business services to the customers.
Human resource planning is an important area of the organisation which deals with all primary activities and its identifies the current and future needs of organisation. It includes hiring, firing, managing, training, developing and rewarding people within the organisation.