Supportive and Transformational Leadership Styles in a Healthcare Environment
Dianne Conforte
Current Issues in Leadership MBA595
April 25, 2010
Introductory Section Supportive organizations and exceptional individual contributions set the stage for effective teamwork. Healthcare teams require a clear purpose that integrates specific analytical groups and multiple facets of patient care. “Healthcare teams which have a clear purpose that is consistent with the organizations’ mission, can be more clearly integrated, resourced and supported. Healthcare teams generate commitment through a shared goal of comprehensive patient care and a common belief that the team is the best way to deliver coordinated care” (Proctor-Childs, 1998, pp
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There exists a substantial volume of literature signifying the effects of transformational leadership on optimistic employee morale. “In general, transformational leadership is associated consistently with higher levels of satisfaction with leadership, trust in the leader, and perceptions of fairness” (Bass, 1998; Hater & Bass, 1988, pp 695-702; Pillai, Schriesheim, & Williams, 1999, pp 897-933).
According to Swami Kriyananda, supportive leadership is the only form of genuine leadership. He states that supportive leadership “never loses sight of the most important principle governing any project involving human beings, that people are more important than things” (Kriyananda, S). According to a state government cross-sectional survey, higher levels of supportive leadership predicted higher levels of well-being. A reasonable amount of research has supported pro well-being assertions with respect to the reduction of perceived strain experienced by employees. According to LaRocca and Jones, “found leader support to be associated with higher levels of self-reported employee satisfaction and lower levels of intentions to leave” (LaRocca, Jones, 1978, pp 629-634). Research has also concluded that supportive leader behaviors to be inversely related to employee burnout (Golembiewski, Munzenrider, & Stevenson, 1986). As per a regression analysis performed by Aiken and West (1991), results revealed that higher supportive leadership significantly
Teamwork and collaboration with other healthcare providers is very important. To function effectively there needs to be mutual respect, open communication, and shared decision making in the best interest of the patient. As a member of a team it is vital to know ones own strengths and limitations, this way patients receive the best care.
Leadership is required by all organizations, as it facilitates them in the accomplishment of their goals and vision. Indeed, leadership is crucial and essential to the success of any organization, as they are the key stakeholders responsible for bringing new strategies and methodologies into practice. Leaders are the motivating facets for the entire organization that convince the acceptance of change in order to achieve the common goals. On a broad spectrum, leadership interweaves leaders with their employees (including subordinates, co-workers and so on).
Inter-Professional Team Model (PAARP) is used throughout the life cycle of a team and includes 5 phases describing actions of the interprofessional teams: purpose, assemble and charter, align, resource, perform. The division of labor is based on the scopes of practice of team members and takes into account KSAs of team members. In the PAARP model, actions of leadership give purpose to the group, and consistency of action by the leader is essential. Identifying purpose through goal-setting plays a large part in this theory and team members accept the goals of the team as their own and take responsibility for their part in achieving them. This model is applicable across health professionals through an understanding of each discipline’s roles
In the beginning of this activity, I did not know much about collaboration between different healthcare professionals. It helped me to clarify the meaning of a healthcare team and also to understand the role of different professionals in the team. Different team members have their specific roles and all of them work together to achieve a common goal –healthier patient. They work independently, but when it comes to decision making they seek advice from other healthcare provider in order to do the best for the patient. Not only doctor, physiotherapists, pharmacists and etc. are considered being part of the team. Patients must also be considered part of the decision making process,
Leadership is a difficult task, by which a person impacts others to accomplish an objective. While this is a challenging situation in any field, it is of extreme significance in the healthcare setting, where quality of service, trust, and ultimately people's lives are dependant. In addition, leadership-- whether it be positive or
Working in the healthcare field has its pros and cons, its risks and rewards. Depending on the type of facility that you work in, your experiences can vary dramatically. Staff members within a hospital setting tend to have a higher patient turnover rate, which leads to a faster paced work environment, as opposed to in Long Term care facility where the patients have a much longer stay. With that being said, there still is a common goal for patient safety and a healthy outcome. That could not be possible if all staff members did not collaborate with one another. “Furthermore, collaborating is as critical to the success of healthcare operation in an environment of limited and expectation of accountability”( Akil, H,& Watson, S. J. 2000). Collaboration is a team effort, and within that team each player has their own role. The “developmental process and the following steps are important for success; individual factors, individual team members, which bring unique attitudes and styles to the process of care, and these characteristics influence the outcome of collaboration.”( Akil, H,& Watson, S. J. 2000). With all of the hard work that each discipline contributes to a patient’s stay, the more efficient goals can be met.
Have you ever wondered what makes corporations successful? Have you ever asked yourself if by giving the best of your effort as an employee, you could be a key piece to the success of your team? Steve Jobs was so right to say “Great things in business are never done by one person. They are done by a team of people” (Whiting, 2013) and the medical field is not the exception. Interdisciplinary care and team collaboration are based on building great teamwork, maintaining alive the principles of collaboration, and minimizing the barriers in coordination of care. (Scott, 2014)
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based system designed to optimize patient care by improving communication and teamwork skills among health care professionals (Agency for Healthcare Research and Quality [AHRQ], 2015). TeamSTEPPS® was developed by Department of Defense’s Patient Safety Program in collaboration with AHRQ and is scientifically rooted in more than 20 years of research (AHRQ, 2015). The TeamSTEPPS model develops knowledge, skills, and attitudes that influence team outcome success in the areas of leadership, communication, mutual support, and situation monitoring (Persily, 2013, p. 198). The TeamSTEPPS curriculum is customizable to any health care setting and
Team work occurs when the whole team understands the plan and the goals. It is essential to include the patient in all communication. “The exchange of information and ideas to develop the plan must occur in an environment of respect, open-mindedness, and listening for collaboration to occur and harmony to be created. The plan details actions necessary for the patient to achieve the goal and identifies each provider’s role within the plan.” (Research paper p. 360)
In order to collaborate successfully with the other members of the team, they have to ‘work together’. Collaboration implies “working together to achieve something that neither agency could achieve alone” (cited by Biggs in Day, 2006, p9). It involves effective communication and contribution to a common goal – and the health and wellbeing of the patient and shared responsibility of the outcome. Each team requires a quality leader, regular meetings attended by all members, joint assessment, regular reviews of patient records which should include ‘shared care plans’; joint decisions following consultation and task delegation to individual team members with the outcome being that “care must be structured, organised and systematically provided to each person in a variety of ways” (Creating an Interprofessional Workforce, 2007, p10).
I would definitely consider that the patient-care groups at the Mayo Clinic to be teams and teamwork is the key to their success. A team can be defined as a group of people who are committed to a common purpose (p.341) and in Mayo Clinic the common goal for patient-care groups is to work as a team for the good of the patients. Mayo’s team work culture initiated after the catastrophic tornado in 1883, when the three Mayo doctors joined forces with the Sisters of Saint Francis to create a new hospital. They recruited more physicians, hired technicians and business managers and created one of the first group medical practices. Mayo has incorporated collaborative methods into everything that it does, from diagnosis and surgery to policy making, strategic planning, and leadership.
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is evidence based tools for healthcare professionals to optimize patient health outcomes using various teamwork skills. Interprofessional Grand Rounds provided opportunity for me to learn different cultures and responsibilities of Nursing, Medical and other healthcare professions through demonstrating effective communication during the 2-hour session. Prior to the session, I attended a seminar last year about how TeamSTEPPS is used in Rapid Response Team at Jefferson hospitals. From the previous seminar, I learned teamwork between healthcare professionals is essential for patient care and effective communication is crucial. TeamSTEPPS session last week helped me
Teamwork is vital in healthcare. When all participants are engaged in a program, goals are successfully achieved. Being able to communicate and work collectively as a team requires an appreciation for each other’s area of practice. Every team member has an important role and being acknowledged provides a sense of responsibility and accountability. Essentially, inter-professional collaboration helps ensure that the patient is getting care that is not only accessible but also comprehensive. The plan of a patients’ care includes active participation by all health care professionals working interdependently in accordance to the patient’s preferences, values and beliefs. The health care team accomplishes the goal of meeting the patient’s medical needs by delivering evidence-based practice. To deliver quality care, the patient should always be involved.
The purpose of this report is to define the term ‘team’ and analyse the importance of teamwork in healthcare professions. A team is a group of people who work towards a common goal. Each individual possesses particular expertise which is used to aid in the completion of a task. They meet to communicate, collaborate and consolidate information, from this, they can draw up plans and carry out actions which further influence future decisions (Brill, 1976). There are characterising differences in the way different teams operate. According to Payne and Campling (2000) there are two main forms of teams: the ‘Traditional team’ (Appendix 1) and ‘Open teamwork’ (Appendix 2). Open teamwork approaches modern situations more appropriately,
These traits in turn, generate an attitude of value amongst team members (Carmeli et al., 2010). One example of this effect occurred in a cardiac care facility in New England (Fitzpatrick, 2004). In this setting, the inclusive leadership style showed positive results when several care units shared one director, changing the care environment from strictly departmental dynamics, to one where patient care was the focus (Fitzpatrick, 2004). The nurses gained mutual respect for specialized skills, and a team mentality grew as a result. By adopting this leadership model, the management took a more global view, and abandoned the “us/them” thinking, preferring the “we” philosophy (Fitzpatrick, 2004).