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Interpersonal Skills Required To Communicate With Other People

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Interpersonal Skills Interpersonal skills are the skills that are required to communicate with other people. These skills include listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. Everyone is at a different level with each skill based on their personality and background. Although, there are many ways to test and improve these skills, and you can always practice and get better at using them. Listening is more than just hearing what someone is saying. It is when you pay attention to how they are speaking; their body language, tone, and the words they use. It requires focus in order to actively listen. When you are talking to your manager, you need to be sure that you understand what they are saying in order to do your job correctly. Good ways to be sure you are listening properly are to let them know you are listening, repeat what they said after they are done telling you what you need to do, and ask questions if you are not sure what is required of you. Ways to develop this skill are first, to remove anything that might distract you …show more content…

Negotiation has about six stages: preparation, discussion, clarification of goals, negotiate towards a win-win outcome, agreement, and implementation. When you prepare, you need to have all your facts strait in order to make a compelling argument. In discussion, each side clarifies their point of view. During clarification it is helpful to list each sides factors based on priority. The focus in negotiation is to find an alternative that is favorable to both sides. In order to reach an agreement, both sides viewpoints and interests need to be understood, then a course of action can be implemented. It is important to not become defensive when negotiating and to remember that you are not the only one with needs to be met. Found at:

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