Practical Operations Management
Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 3, Problem 1.1Q
Summary Introduction

Interpretation:Two types of problems faced by real estate are to be discussed.

Concept Introduction: Operation management is a part of business administration in which goods and services are produced or redesigned with the highest level of efficiency to earn maximum profit.

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Design a study to identify what might be the probable ultimate cause/s of the decline in sales. For looking at the different causes, consider the box and arrow diagram given. Note the following things about the box and arrow diagram: If the arrow’s head is towards a box, that means the variable in the box (where the arrow’s head is) affects the variable in the box from where the arrow originated. E.g “Revenue/Sales” is affected by the “Number of shoppers/customers”. The boxes in grey are the variables you as a firm/owner can directly expect to affect which can further affect other variables in the model. E.g. You can incorporate training programs to improve “customer service” perceptions and, ultimately “Sales”. There is a hierarchy of the variables such that we have started from the broadest ones in thetop and then went to the finer one. The motivation for the research group here is to design a study for the store. This study is to find out the customer’s current perception…
7. Select the item that does not match with one another: Group of answer choices Cause and effect diagram – synergy FFA Diagram – “tug of war” like analysis Pareto Analysis – out of control Histogram – data presentation
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