An organization provides a product and/or a service. Compare the processes of designing and monitoring each of them with respect to the simplicity/complexity. Concept Introduction: A product and a service are inherently different and so are the processes of designing and monitoring each of these. While a product has a tangible output with mostly tangible inputs, a service is, to a major extent intangible provided through many intangible inputs. The delivery of a service, many times along with its production (provision) further adds to the differences of the two.

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Answer 1

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Chapter 3, Problem 3P

Summary Introduction

Interpretation:An organization provides a product and/or a service. Compare the processes of designing and monitoring each of them with respect to the simplicity/complexity.

Concept Introduction:

A product and a service are inherently different and so are the processes of designing and monitoring each of these. While a product has a tangible output with mostly tangible inputs, a service is, to a major extent intangible provided through many intangible inputs. The delivery of a service, many times along with its production (provision) further adds to the differences of the two.

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Answer 2

Question

Chapter 3, Problem 3P

Summary Introduction

Interpretation:An organization provides a product and/or a service. Compare the processes of designing and monitoring each of them with respect to the simplicity/complexity.

Concept Introduction:

A product and a service are inherently different and so are the processes of designing and monitoring each of these. While a product has a tangible output with mostly tangible inputs, a service is, to a major extent intangible provided through many intangible inputs. The delivery of a service, many times along with its production (provision) further adds to the differences of the two.

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Answer 3

Question

Chapter 3, Problem 3P

Summary Introduction

Interpretation:An organization provides a product and/or a service. Compare the processes of designing and monitoring each of them with respect to the simplicity/complexity.

Concept Introduction:

A product and a service are inherently different and so are the processes of designing and monitoring each of these. While a product has a tangible output with mostly tangible inputs, a service is, to a major extent intangible provided through many intangible inputs. The delivery of a service, many times along with its production (provision) further adds to the differences of the two.

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Answer 4

Question

Chapter 3, Problem 3P

Summary Introduction

Interpretation:An organization provides a product and/or a service. Compare the processes of designing and monitoring each of them with respect to the simplicity/complexity.

Concept Introduction:

A product and a service are inherently different and so are the processes of designing and monitoring each of these. While a product has a tangible output with mostly tangible inputs, a service is, to a major extent intangible provided through many intangible inputs. The delivery of a service, many times along with its production (provision) further adds to the differences of the two.

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Answer 5

Chapter 3, Problem 3P

Summary Introduction

Interpretation:An organization provides a product and/or a service. Compare the processes of designing and monitoring each of them with respect to the simplicity/complexity.

Concept Introduction:

A product and a service are inherently different and so are the processes of designing and monitoring each of these. While a product has a tangible output with mostly tangible inputs, a service is, to a major extent intangible provided through many intangible inputs. The delivery of a service, many times along with its production (provision) further adds to the differences of the two.

Answer 6

Chapter 3, Problem 3P

Summary Introduction

Interpretation:An organization provides a product and/or a service. Compare the processes of designing and monitoring each of them with respect to the simplicity/complexity.

Concept Introduction:

A product and a service are inherently different and so are the processes of designing and monitoring each of these. While a product has a tangible output with mostly tangible inputs, a service is, to a major extent intangible provided through many intangible inputs. The delivery of a service, many times along with its production (provision) further adds to the differences of the two.

Answer 7

Chapter 3, Problem 3P

Summary Introduction

Interpretation:An organization provides a product and/or a service. Compare the processes of designing and monitoring each of them with respect to the simplicity/complexity.

Concept Introduction:

A product and a service are inherently different and so are the processes of designing and monitoring each of these. While a product has a tangible output with mostly tangible inputs, a service is, to a major extent intangible provided through many intangible inputs. The delivery of a service, many times along with its production (provision) further adds to the differences of the two.

Answer 8

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Answer 10

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Answer 11

Ch. 3 - Prob. 1DQ Ch. 3 - Prob. 2DQ Ch. 3 - Prob. 3DQ Ch. 3 - Prob. 4DQ Ch. 3 - Prob. 1P Ch. 3 - Prob. 2P Ch. 3 - Prob. 3P Ch. 3 - Prob. 4P Ch. 3 - Prob. 5P Ch. 3 - Prob. 6P

Solution Summary: The author explains that an organization provides a product and/or service, and compares the processes of designing and monitoring each of them with respect to simplicity/complexity.

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